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No mobile menu - by Rob - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

Rob

Participant

July 19, 2017 at 15:47

Hi there!
After the update today the mobile menu is missing.
Could you help me out here please?
Best regards,
Rob

Please, contact administrator
for this information.

#168372 Copied Theme version: 3.3 WooCommerce version: 4.8

5 Answers

Rose Tyler

Support staff

July 19, 2017 at 16:05

Hello,

Is your problem solved? http://prntscr.com/fxo17z

Regards

#168380 Copied

Rob

Participant

July 20, 2017 at 07:52

I’m afraid not…
I checked with collegues, their phone won’t show the menu either
http://www.afzethekken.nl/fotos/Screenshot_20170720-084602.png

#168421 Copied

Rose Tyler

Support staff

July 20, 2017 at 08:28

What phone and browser do you use? I checked your site on Samsung and IPhone and in different browsers and didn’t see the problem http://prntscr.com/fxyarr

Regards

#168427 Copied

Rob

Participant

July 20, 2017 at 09:19

It’s a Samsung S6 and the browser is Chrome 59 on Android.

#168433 Copied

Rose Tyler

Support staff

July 20, 2017 at 09:35

Hello,

Unfortunately, can’t recreate the issue. Please try to clear cache on your phone browser and disable all 3-rd party plugins. Do you face any problem with the mobile menu of default theme Storefront?
Also, check the menu on different devices.

Regards

#168435 Copied
Tagged: friendly, menu, mobile, persuasive, template, woocommerce, wordpress
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