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Need help installing theme on existing website or create new worpdress and import my products to it

This topic has 4 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Rose Tyler

Pankaj Gangwani

Participant

February 9, 2024 at 14:06

need help installing theme on existing website or create new WordPress and import my products to it?

Please, contact administrator
for this information.

#382970 Copied Theme version: 9.2.7

3 Answers

Rose Tyler

Support staff

February 9, 2024 at 14:47

Hello, Pankaj Gangwani,

Thank you for contacting us and for using XStore.

We have noticed that you have successfully installed the theme. Could you please provide us with details regarding the issue you are experiencing and the specific assistance you require from our end?

Best Regards,
8Theme’s Team

#382973 Copied

Pankaj Gangwani

Participant

February 13, 2024 at 20:10

When I am trying to import my products using csv file i exported from my old website its not finishing its keep on buffering.

#383284 Copied

Rose Tyler

Support staff

February 14, 2024 at 08:38

Hello, Pankaj Gangwani,

Thank you for getting in touch with us.

We kindly request that you conduct a test to evaluate the functionality of product import when the default WooCommerce theme, Storefront, is activated on your website. This can be done by navigating to Appearance > Themes within your site’s dashboard.

Do you see any error in the browser console https://xstore.helpscoutdocs.com/article/208-how-to-access-web-console ?

The behavior you are experiencing may not be related to our theme, in this case, we recommend reaching out to WooCommerce support for further assistance in this matter.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#383316 Copied
Tagged: creating new woocommerce site, help with wordpress themes, product import in wordpress, woocommerce theme installation, wordpress product migration, wordpress template customization, wordpress theme setup
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