Sales booster functions can’t be disabled

This topic has 6 replies, 2 voices, and was last updated 3 weeks, 2 days ago ago by Tony Rodriguez

  • Avatar: Mo
    Mo
    Participant
    May 20, 2024 at 19:15

    Hi,

    I just bought your theme a few days ago and imported a demo site of nature cosmetic, then I tried to disable functions, but there is nothing change after I clicked disable, can you help to check?

    Second question, I tried to edit shop page on – Theme Option – Woocommerce(Shop), but the edit is also not working, nothing happened after I made modification.

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    support staff only.
    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 21, 2024 at 08:31

    Hello, @Mo,

    Thank you for purchasing Xstore and for contacting us.

    1. To provide you with the most effective support, we kindly request that you submit your login details in the designated private content area. This will allow us to examine your settings closely and offer tailored assistance. Your information will be instrumental in enabling us to conduct a thorough investigation and resolve any issues you may be experiencing.

    2. If you are utilizing the product archive builder feature via Elementor, we recommend following the guidelines outlined in this article: [XStore Products Archive Builder with Elementor](https://xstore.helpscoutdocs.com/article/191-xstore-products-archive-builder-with-elementor). This resource should prove helpful in addressing your needs.

    Should you need any further assistance or have additional questions, please do not hesitate to contact us. We are here to help.

    Best regards,
    The 8Theme Team

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    Avatar: Mo
    Mo
    Participant
    May 21, 2024 at 13:56

    Hi,
    I added login details in private content area, please have a look at the first question.

    For the second question, I can edit the product archive page with the instruction you sent, but can you tell me how can I choose specific product category to be listed in this page? I can’t find the data source.

    Thank you.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 21, 2024 at 14:03

    Hello, @Mo,

    Thank you for your response.

    We are currently unable to access your website using the wp-admin login details you have provided, as they appear to be incorrect. For your reference, we have included a screenshot in the private content area of this communication.

    To assist you effectively, could you please provide updated and valid wp-admin credentials? Kindly submit these details in the private content area at your earliest convenience.

    2/ Please provide URL of the page in question for our better understanding.

    Thank you for your attention to this matter. We look forward to resolving your issue promptly.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Mo
    Mo
    Participant
    May 21, 2024 at 14:15

    Hi
    Sorry for the inconvenience, can you try the new login details?

    Regarding question 2, pls refer to the attachment

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    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 22, 2024 at 05:46

    Hello, @Mo,

    1. We have reviewed the functionality of the Sales Booster Progress bars on your website and are pleased to confirm that they are operating correctly. For your reference, we have recorded a demonstration video which can be viewed at the following link in the Private Content area:

    2. Additionally, we would like to bring to your attention the “Listing Product Specific Category” feature on the Product Archive Page. We recommend utilizing the Product Grid Widget by Xstore to enhance the display of products by specific categories. For a visual reference, please see the image provided here: https://paste.pics/edit/R0EB7

    Should you require further assistance or have any questions, please feel free to contact us at your convenience.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
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