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Mega Menu - by Randley - on WordPress WooCommerce support

This topic has 147 replies, 31 voices, and was last updated 5 years, 7 months ago ago by Rose Tyler

  • Avatar: fabivaz
    fabivaz
    Participant
    March 21, 2018 at 10:49

    The megamenu options do not appear. I can not create it

    Please, contact administrator
    for this information.
    #188851 Copied Theme version: Last WooCommerce version: 3.3.3
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2018 at 12:06

    Hello @fabivaz,

    In 4.16 theme version Menu options were moved into popup https://prnt.sc/idhhcf so to be able to see all menu settings, you need to click on “8Theme Page Options”.

    Regards

    #188867 Copied
    Avatar: troyek
    troyek
    Participant
    May 25, 2018 at 10:57

    Hi,

    I’ve problem with mega menu.

    On top header is normal

    https://prnt.sc/jmf9c7

    but, when I scrolled – menu move to right

    https://prnt.sc/jmf9m0

    ..

    on the demo – https://www.8theme.com/demo/xstore/ – when i scrolled – menu stay on the same place.

    please help

    #193593 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 11:14

    Hello @troyek,

    Please submit a new topic https://www.8theme.com/forums/xstore-wordpress-support-forum/ and provide us with your site URL. Thanks in advance.

    Regards

    #193595 Copied
    Avatar: Doggys Market
    Doggys Market
    Participant
    May 29, 2018 at 04:56

    hello good day, I would like to know how to make a fixed menu as in the demo version “animals”, attached link.

    thank you very much, I am attentive to your answers.

    #193704 Copied WooCommerce version: 3.4.0
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 08:17

    Hello @Doggys Market,

    Please read our documentation – http://xstore.helpscoutdocs.com/category/15-menu-set-up Here are screenshots of menus from animals version – http://prntscr.com/jnxd53 http://prntscr.com/jnxde6
    You need to create a new menu and mark it as secondary – https://prnt.sc/jjdqft
    Mega menu works almost the same way for the secondary menu as for the main menu but in vertical design http://xstore.helpscoutdocs.com/article/27-mega-menu
    In 4.16 theme version Menu options were moved into popup https://prnt.sc/idhhcf so to be able to see all menu settings, you need to click on “8Theme Page Options”.

    Regards

    #193726 Copied
    Avatar: Doggys Market
    Doggys Market
    Participant
    May 30, 2018 at 03:19

    hello good afternoon, thank you very much for the answer, I have some problems with the purchase page that I could not solve, I attached an image to better understand my problem
    Reference image

    I am very attentive to your answers and thank you very much for your excellent support.

    #193822 Copied WooCommerce version: 3.4.0
    Avatar: Doggys Market
    Doggys Market
    Participant
    May 30, 2018 at 03:21

    hello good afternoon, thank you very much for the answer, I have some problems with the purchase page that I could not solve, I attached an image to better understand my problem
    https://ibb.co/cztZsd
    I am very attentive to your answers and thank you very much for your excellent support

    #193823 Copied WooCommerce version: 3.4.0
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 08:57

    Hello @Doggys Market,

    Thank you for using our theme 🙂
    1. Please add this code in Theme Options > Styling > Custom css:

    .footer-product .button.tm-woowishlist-button {
    display: none !important;
}

    2. Disable “WooCommerce Infinite Scroll and Ajax Pagination” plugin + Theme Options > E-commerce > Products Page Layout > Products view mode > Grid/List + delete content from Shop filters in Appearance > Widgets.
    Read more – https://xstore.helpscoutdocs.com/article/48-widgets-custom-widget-areas
    Please kindly open up new tickets for additional questions.

    Regards

    #193843 Copied
    Avatar: Doggys Market
    Doggys Market
    Participant
    May 30, 2018 at 16:23

    Thank you very much for your answers, they have helped me a lot, thanks for everything and excellent theme.

    #193911 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2018 at 07:11

    Hello @Doggys Market,

    You’re welcome!
    We’d appreciate if you could take a moment to give us 5-stars on ThemeForest – https://themeforest.net/downloads

    Regards

    #193934 Copied
    Avatar: Aussiesj
    Aussiesj
    Participant
    June 18, 2018 at 00:33

    I am no longer seeing any option for columns in the menu editor. After editing the main menu all but one main category (the one I didn’t change) are displaying in one column.

    I have 2 identical sites using your theme and both are registered with you and are always updated. The second site is displaying the menu as it always has because I never changed any menu items. Looking at the menu edit in the second site I see it has no option to change columns either.

    I have tried reinstall, turning off all plugins, reading through the documentation but I still can not the columns options to change in either site.

    Please, contact administrator
    for this information.
    #195020 Copied Theme version: Version: 4.26 WooCommerce version: 3.4.2
    Avatar: Aussiesj
    Aussiesj
    Participant
    June 18, 2018 at 00:36

    more information

    Please, contact administrator
    for this information.
    #195021 Copied Theme version: Version: 4.26
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 18, 2018 at 09:55

    Hello @Aussiesj,

    In 4.16 theme version Menu options were moved into popup https://image.prntscr.com/image/5yXyaVh9QG_srPw4jpVEdw.png so to be able to see all menu settings, you need to click on “8Theme Page Options”.
    If this is not what you are looking for, please, provide some screenshots for better understanding.

    Regards

    #195036 Copied
    Avatar: Aussiesj
    Aussiesj
    Participant
    June 18, 2018 at 09:59

    Thank you so much for the screen shot, that has helped tremendously.

    I appreciate your fast response and helpful direction.

    Thank you

    #195037 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 18, 2018 at 10:02

    Hello @Aussiesj,

    You’re welcome!

    Regards

    #195038 Copied
    Avatar: madeirajp
    madeirajp
    Participant
    September 1, 2018 at 23:40

    Add small images in mega menu appear very big.

    Please, contact administrator
    for this information.
    #198782 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2018 at 07:20

    Hello @madeirajp,

    Please submit a new topic and provide us with temporary wp-admin access so we can take a closer look.

    Regards

    #198791 Copied
    Avatar: cyrilbosson
    cyrilbosson
    Participant
    October 2, 2018 at 10:40

    Dear support,

    Based on the electronic demo, I would like to use the same menu than “car electronics”. Demo
    The customer’s target is to reach that (See image)
    But the result from my side is that (See result)

    Do you have any idea where the problem is coming from ?
    Best regards.
    Jérôme.

    Please, contact administrator
    for this information.
    #200315 Copied Theme version: 1.0 WooCommerce version: 3.4.5
    Avatar: cyrilbosson
    cyrilbosson
    Participant
    October 2, 2018 at 10:44

    Dear support,

    Based on the electronic demo, I would like to use the same menu than “car electronics”. (see Demo)
    The customer’s target is to reach that (See image)
    But the result from my side is that (See result)

    Do you have any idea where the problem is coming from ?
    Best regards.
    Jérôme.

    Please, contact administrator
    for this information.
    #200316 Copied Theme version: 1.0 WooCommerce version: 3.4.5

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