Login Registration Pop has been disabled

This topic has 5 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

  • 4 Answers
    Avatar: Golden Eagle
    Shehzad Ghazi
    Participant
    February 28, 2023 at 16:10

    I had to change the login info

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2023 at 16:25

    Hello, Shehzad Ghazi,

    We apologize for the delay in responding. We are having difficulty understanding your request, so if you could provide us with some screenshots, it would help us to better understand.
    You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file sharing service such as WeTransfer https://wetransfer.com/

    Kind Regards,
    8theme team

    Avatar: Golden Eagle
    Shehzad Ghazi
    Participant
    February 28, 2023 at 16:53

    https://prnt.sc/mkJ4gafobzU0

    this above link, we need the POP for regiration and login.

    currently we have the setup like this below
    https://prnt.sc/J5TU7FlZXKh7

    when you hit login, it opens the page and no pop up? so something we may have change that have caused this setup change

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2023 at 08:56

    Hello, Shehzad Ghazi,

    Thank you for the reply.
    We understand that this situation is caused by custom changes that were made, as we can see, a lot of files have been re-written via the child theme. Unfortunately, we are not responsible for custom changes made by customers. We would recommend that you contact the person who made the changes and ask for assistance.

    In Theme Options > Header Builder > Account > Content Type > Off-Canvas is activated – https://prnt.sc/JwRIvdthwqxP , so it should work in the same way as it does on the demo when you activate the parent theme, without any custom code in the child theme.
    Parent theme does not inherit child theme options. So, once you switch from child to parent you get other settings. If you want to import child setting to parent you need to go to Theme Options > Import/Export > export child theme settings, then switch to parent theme and import settings.

    We hope this helps and your developer will be able to revert his changes to help you.

    Kind Regards,
    8theme team

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