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Lazy loading not working – I need help

This topic has 6 replies, 2 voices, and was last updated 2 months ago ago by Luca Rossi

coffeedog

Participant

March 4, 2024 at 21:30

Hj, lazy loading not working

More info : https://ibb.co/S0rZL8n

Please, contact administrator
for this information.

#385615 Copied Theme version: 9.5

5 Answers
Luca Rossi

Support staff

March 5, 2024 at 12:49
Dear @coffeedog,

Upon reviewing your website, we have confirmed that the images are indeed utilizing the following CSS classes: lazyload lazyload-simple et-lazy-loaded. This indicates that the Lazy Loading feature is functioning as intended.

For your reference, here is a screenshot: https://prnt.sc/j4yid_eL8wSC

Additionally, we suggest that you temporarily disable the CSS code snippets provided below to further assess the Lazy Loading behavior of the images:
```
#banner-5919 img {
    opacity: 1;
}

#banner-5919:hover img {
    opacity: 1;
}

#banner-3366 {
    background-color: transparent;
}

#banner-3366 img {
    opacity: 1;
}

#banner-3366:hover img {
    opacity: 1;
}
```
Should you require any further assistance, please do not hesitate to contact us.

Kind regards,
The 8Theme Team
#385704 Copied
coffeedog

Participant

March 5, 2024 at 14:50

thanks for the info, where can I find this code ?

#385731 Copied

Luca Rossi

Support staff

March 5, 2024 at 15:26

Hi @coffeedog,

Sorry for the confusion!

That custom CSS codes are generated from the Banner element.

But we can confirm with you the lazy loading of images are working normally on your website.

Kind regards,
The 8Theme Team

#385738 Copied

coffeedog

Participant

March 5, 2024 at 19:34

Oh, so I can’t fix it for google?

#385762 Copied

Luca Rossi

Support staff

March 6, 2024 at 05:13

Dear @coffeedog,

We would like to suggest that you consider enabling the Lazy Loading feature for elements on your website to enhance its performance. This feature can significantly improve page load times by deferring the loading of images and other content until they are needed.

For your convenience, we have provided a visual guide to assist you with this process. Please follow the link below to view the instructions:

https://prnt.sc/raVEYZXVuluO

Should you require any further assistance or have any questions regarding this feature, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

#385771 Copied
Tagged: fixing wordpress templates, lazy loading help, lazy loading issue, template loading problem, troubleshooting woocommerce, woocommerce support, wordpress woocommerce
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