Js_composer error when try to install plugin

This topic has 2 replies, 2 voices, and was last updated 7 months ago ago by Tony Rodriguez

  • Avatar: indrany_eve
    indrany_eve
    Participant
    September 24, 2023 at 23:38

    I was trying to install an under construction plugin and editing other parts of the website but I keep getting this error:
    Fatal error : Out of memory (allocated 190840832) (tried to allocate 565248 bytes) in /hermes/bosnacweb09/bosnacweb09ax/b2777/ipg.licanthonypeguero42732/wplumikjana/wp-content/plugins/js_composer/include/classes/core/class-vc-base.php on line 735

    /hermes/bosnacweb09/bosnacweb09ax/b2777/ipg.licanthonypeguero42732/wplumikjana/wp-includes/class-wp-image-editor.php on line 597

    and other multiple errors when I try to install something, the forders that fail are wp-admin, wp-includes and the /wp-content/plugins/js_composer/include/

    Also files like template.php and post.php are failing as well

    I tryed contacting my hosting provider but nothing yet.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 25, 2023 at 05:33

    Hello, @indrany_eve,

    The error you’re encountering, “Fatal error: Out of memory,” indicates that your WordPress website has run out of available memory while trying to execute a particular operation. This is a common issue and can be caused by several factors, including the number of plugins you have installed, or even limitations set by your hosting provider.

    Here are some steps you can take to resolve the issue:

    1. Increase PHP Memory Limit:

    – Open your wp-config.php file, which is located in the root directory of your WordPress installation.

    – Add the following line of code just before the line that says /* That’s all, stop editing! Happy blogging. */:

    define('WP_MEMORY_LIMIT', '512M');

    Save the file and try to access your website again. Increasing the memory limit might resolve the issue if it is a memory-related problem.

    2. Check Your Hosting Environment:

    Some hosting providers impose memory limits that cannot be overridden in your wp-config.php file. You should reach out to your hosting provider’s support team to inquire about the memory limit and ask if they can increase it for your account.

    3. Monitor Error Logs:

    Check your server’s error logs for more detailed information about the issue. This can help pinpoint the exact cause of the memory error.

    4. Consider Managed WordPress Hosting:

    If you continue to experience issues and your hosting provider cannot resolve them, you might want to consider migrating your website to a managed WordPress hosting service. These services are optimized for WordPress and often have higher resource limits.

    Remember to back up your website before making any significant changes, especially if you’re going to disable or remove plugins. This will allow you to restore your site in case something goes wrong during the troubleshooting process.

    Best Regards,
    8Theme’s Team.

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