Return to previous page

Instagram has returned invalid data. - by rodrigomais12

This topic has 26 replies, 11 voices, and was last updated 6 years ago ago by Rose Tyler

BorisZajicek

Participant

March 28, 2018 at 11:56

I got widget from you by email, so i uploaded it to my web, and it was OK then, but today Xstore version 4.22 came, so i upgraded… and then Instagram widget is broken again. So i uploaded mailed version again and it is still broken then!

#189508 Copied Theme version: 4.22

Rose Tyler

Support staff

March 28, 2018 at 13:17

Hello @BorisZajicek,

In 4.22 theme update was added fix for the Instagram problem. If on your site the problem persists, please create a new topic and provide temporary wp-admin and FTP access in Private Content.

Regards

#189532 Copied

joskip

Participant

March 28, 2018 at 20:01

Hi,

can i have the file as well?

Thanks!

#189571 Copied

Rose Tyler

Support staff

March 29, 2018 at 07:14

Hello @joskip,

You can simply update the theme and the Instagram problem will be fixed – https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update

Regards

#189600 Copied

andriwbm

Participant

April 2, 2018 at 20:44

Hi,

Could you please send me the file? I have the same problem.

Thanks!

#190053 Copied Theme version: XStore version 14.5 WooCommerce version: Versión 3.2.0

Rose Tyler

Support staff

April 3, 2018 at 07:49

Hello @andriwbm,

Done.
But note, that the problem was fixed in the latest theme update, so I would recommend you to update the theme and all required plugins https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update Don’t forget to create backup of your files and database before starting the update process.

Regards

#190068 Copied
1 2

Viewing 26 results - 21 through 26 (of 26 total)