I’m having issues editing header images in xstore.

This topic has 23 replies, 3 voices, and was last updated 1 years, 8 months ago ago by Awais Ahmed

  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 29, 2022 at 06:36

    Hello,

    Sidebar you can enable via Theme Options > WooCommerce > Shop > Shop page layout

    Regards

    Avatar: microw007
    microw007
    Participant
    August 23, 2022 at 20:51

    I’m not sure if I should start a new thread but, I have an update issue on another XStore 8Theme I downloaded for a different domain. I’ve installed and activated the theme but I’m getting this error – (An error occurred while updating XStore: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature). I can’t get it to update the theme.

    Please contact administrator
    for this information.
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    August 24, 2022 at 06:06

    Hello, @microw007,

    Yeah, you should have to generate a new support ticket for every single new issue, to avoid any inconvenience and mess in the same topic, as if you generate a single topic for multiple issues then it will cause issues in understanding and explaining properly.

    Regarding your issue: Try to deactivate and activate the theme using your purchase code and then IMPORTANT: go to Dashboard > Updates > click Check again link https://prnt.sc/yygl09

    You may try to update the theme after that and you should not face any issues.

    Or do the update manually via FTP – https://xstore.helpscoutdocs.com/article/63-theme-update

    Regards 8Themes Team.

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