Demo content issue with URL adress problem

This topic has 94 replies, 7 voices, and was last updated 2 days, 7 hours ago ago by Jack Richardson

  • Avatar: dano111222
    dano111222
    Participant
    April 20, 2026 at 13:52

    Hi,
    I’m experiencing an issue on the website where not all products are being displayed correctly.
    For example, in one category there are 18 products assigned, but only 16 are actually visible on the frontend. I’m not sure what’s causing this discrepancy.
    Additionally, instead of an icon, there is some text showing up as “e918”, and I have no idea what that represents or why it’s appearing.
    I’ve recorded a short video to demonstrate the issue:

    https://www.loom.com/share/8958c908358a4be0861d230ea56afbf0

    page: https://www.winterspace.sk/katalog/page/2/&filter_cat=domacnost

    Could you please check what might be causing this and fix it?

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    April 20, 2026 at 17:25

    Hello, dano111222,

    We have resolved this issue. Please check it.
    Best regards,
    The 8Theme Team

    Avatar: dano111222
    dano111222
    Participant
    April 21, 2026 at 07:19

    Hi,
    The product loading is now working correctly, so that part is resolved.
    However, there is still an issue with an icon in the sidebar. Instead of displaying properly, it shows the text “e198”. This appears on hover when you move over the square element.
    Do you know why this is happening and how it can be fixed?
    Thanks.

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 21, 2026 at 10:59

    Hello @dano111222,

    The issue is caused by your current Elementor configuration for the CSS print method, which is set to “Inline CSS.” This option is recommended for debugging purposes, while the “External CSS File” method is suggested for live websites.

    If you would like to resolve the issue using custom CSS, please use the following code:

    .etheme-elementor-sidebar .sidebar-widget {  
        --widget-checkbox-icon-code: "\e918";  
    }

    For more information, please refer to the following topic:
    https://www.8theme.com/topic/unrecognized-element-on-the-checkbox-search-page/#post-444265

    Custom CSS implementation: https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

    Best regards,
    Jack Richardson
    The 8Theme’s Team

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