Auction plugin woocommerce issue of product categories

This topic has 9 replies, 2 voices, and was last updated 9 months ago ago by Rose Tyler

  • Avatar: ljimenez
    ljimenez
    Participant
    August 2, 2023 at 18:18

    Hi i got this product if you see it have some categories but when i click on all of them i cant see the item. I think Auction item is not included on the categories of theme.

    https://staging.vgaraje.com/product/olufsen-17-wireless-bluetooth-portable-speaker/

    thank you

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2023 at 07:36

    Hello, Ljimenez,

    Thank you for contacting us and for using XStore.
    “when i click + and — button theres is an error see attached image” =
    We checked the issue and found that your plugin makes own js action for plus/minus actions. We added for you next code snippet in child-theme/functions.php →

    add_filter('body_class', function($classes) {
        if ( class_exists('WooCommerce') && is_product() ) {
            global $product;
            if ( $product && $product->get_type() == 'auction' ) {
                $classes[] = 'et_quantity-off';
            }
        }
        return $classes;
    });

    It makes deactivation of built-in XStore theme quantity js actions (plus/minus) for the product with specific type → auction ( https://prnt.sc/glHK5MUdy3Dc )

    Kind Regards,
    8theme team

    Avatar: ljimenez
    ljimenez
    Participant
    August 3, 2023 at 15:23

    thank you for that, but my original question is , how i can show the products with type = auction in the shop page?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2023 at 15:44

    Hello, Ljimenez,

    Please check how it works with the default WooCommerce theme – Storefront activated on your site.
    Let us know the result.

    Kind Regards,
    8theme team

    Avatar: ljimenez
    ljimenez
    Participant
    August 3, 2023 at 15:45

    what you mean by default woocomerce theme? can you show me? what i mean for example i got a product like Iphone 14 (auction type) with category Cellphone, when i go to cellphone category i cant see that item

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 3, 2023 at 15:50

    Hello, Ljimenez,

    Please go to Appearance > Themes > Install and activate the official WooCommerce theme Storefront for a few mins and check if your issue appears with our theme only or with the default WooCommerce theme too.

    Kind Regards,
    8theme team

    Avatar: ljimenez
    ljimenez
    Participant
    August 3, 2023 at 20:11

    which one is the official template?

    Avatar: ljimenez
    ljimenez
    Participant
    August 3, 2023 at 20:13

    got it, it shows the same, so woocommerce shop page doesnt show the products with type = auction, even if they have category set https://staging.vgaraje.com/

    this is the auction item: https://staging.vgaraje.com/product/olufsen-17-wireless-bluetooth-portable-speaker/

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2023 at 05:17

    Hello, Ljimenez,

    Thank you for your response.

    If the situation is independent of the theme activated on your site, it means it is independent of our XStore, so our support team can’t assist you in this case.

    You can contact support of the 3rd party plugin on your site or maybe WooCommerce support – https://wordpress.org/support/plugin/woocommerce/

    If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

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