Reply 63001 to: Legenda Woocommerce Registration Email / User issues

Avatar: soulpatty
soulpatty
Participant
May 11, 2015 at 02:09

Hi there,

I checked with my host provider (Go Daddy) they confirmed that php mailer IS ENABLED.

Again, the regular wordpress registration form sends emails properly but not the woocommerce one. The “Forgot password” doesnt send passwords either..which is weird..

I even installed a completed clean install of the theme and still no luck. Tried to deactivate all the plugins too with no luck. The registration form and forgot password forms just dont work via the theme.

This is the host’s reply regarding mail logs

A review of the account shows that we cannot provide the logs. However, I have narrowed it down to two options. A) the code is incorrect on the application side. The other option is that the theme is using an incorrect relay service. If the code is trying to send via SMTP, you must us our relay server which is hosting-relay.secureserver.net. Other wise it must use mail() function so you will need the developer to verify the services.

Please help.

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