Reply 357081 to: Wishlist terms translations with Loco Translate
Tony Rodriguez
Support staff
May 18, 2023 at 08:14
Hello @LWK,
We apologize for any inconvenience caused. We have done our best to help you.
Let me explain the situation. You requested a translation of your website, and upon inspection, we found that your theme language files were only 7% translated in Loco. We then downloaded the language files of the Theme and Core plugin from our support site: https://www.8theme.com/glotpress/projects/xstore/ and replaced your translation files of the theme in the wp-content/languages/loco/themes folder. This solved the translation issues you reported.
We also provided you with a URL from which you can translate or modify words as needed.
We understand that you are not satisfied with the result and the 7% translation of the theme language file, which has now been removed/overridden by the new language files.
We apologize for the inconvenience this situation has caused and would like to extend our sincerest apologies.
We have two possible solutions for you:
1. Please contact your hosting provider and request a backup of your site.
OR
2. Please provide us with the words and their translations so that we can make the necessary changes/translations for you.
Regarding the administration terms, they have been translated due to the Core plugin translation files. If you do not wish for them to remain, please let me know and I will delete those files.
And Finally again we apologize for any inconvenience caused in this case. Our intention was to help you and we regret that it did not turn out as expected. We hope you can understand.
