Reply 354147 to: Single Product Builder – Tab content not display

Avatar: Rose Tyler
Rose Tyler
Support staff
April 22, 2023 at 07:55

Hello, MyWhey,

Thank you for contacting us and for using XStore.

We do not have this problem on our tests sites, so please do next tests:

1/ In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://xstore.helpscoutdocs.com/article/36-included-plugins . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.

2/ If you are using child theme, check how it works when the parent theme is activated.

3/ Select another tabs type in Single product builder and check how it works then.

Let us know the results.

Kind Regards,
8theme team

Go To The Whole Conversation In Topic
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.