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Single Product Builder – Tab content not display

This topic has 2 replies, 2 voices, and was last updated 1 years ago ago by Rose Tyler

MyWhey

Participant

April 21, 2023 at 16:42

Hi everyone,

Since last update, the section tabs in a single product doesnt work.

Tab Titles are displayed (Description, avis (review)) but not the content.
But when I tried to change in theme option all content is display

Please, contact administrator
for this information.

#354124 Copied Theme version: 9.1.2 WooCommerce version: v.7.6.0

1 Answer

Rose Tyler

Support staff

April 22, 2023 at 07:55

Hello, MyWhey,

Thank you for contacting us and for using XStore.

We do not have this problem on our tests sites, so please do next tests:

1/ In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://xstore.helpscoutdocs.com/article/36-included-plugins . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.

2/ If you are using child theme, check how it works when the parent theme is activated.

3/ Select another tabs type in Single product builder and check how it works then.

Let us know the results.

Kind Regards,
8theme team

#354147 Copied
Tagged: builder, display, single product, tab content, themes, woocommerce, wordpress
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