Hello Jaroh,
Thank you for purchasing our theme and for reaching out to our support center.
We suggest that you try the following: go to XStore > Theme Options > Speed Optimization and set Menu Cache, Static Blocks Cache, and Remove Query Strings From Theme Static Resources to Off.
In order to better understand the situation and provide a more accurate solution, we kindly ask that you provide another screenshot of the issue.
You may upload the screenshots on https://postimages.org/ and paste the links here.
Additionally, please provide your WordPress admin login details in the private content area in the following format:
WP Admin URL:
WP Admin Username:
WP Admin Password:
We strongly recommend that you take a full backup of your site before proceeding.
Best Regards,
8Theme’s Team