Hello Zeal Evince,
We have observed that the administrative login credentials you provided are not functioning as expected. Please refer to the video located in the private content area and provide us with the correct, tested login details.
In addition, we would appreciate it if you could provide a screenshot of your issue and share it with us for a better understanding of the issue so that we can provide you with an appropriate solution.
You may upload the screenshots on https://postimages.org/ and paste the links here.
We thank you for your cooperation.
Best regards,
8Theme’s Team