Reply 349513 to: Problem with elementor/site viewer woocommerce
Tony Rodriguez
Support staff
March 10, 2023 at 05:48
Hello, Kiki,
Thank you for providing us with the password and the site Admin Logins. We have debugged your site and it appears that the issue may be related to a cache or third-party plugin conflict.
We have noticed that CDN is activated on your site, as seen in the screenshot: https://postimg.cc/v1m8dvDY. We suggest that you contact your hosting provider and ask them to flush the server cache completely and turn it off while you are in the development process.
We also suggest that you try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://xstore.helpscoutdocs.com/article/36-included-plugins. Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.
If the issue persists, please keep all third-party plugins deactivated on your site and grant us permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly. Please note that you should take a complete backup of your site before proceeding.
If you are able to see the changes in the Customizer but not on the page front, it is likely a cache issue. If it is working correctly in the Customizer, it should also be working on the front end.
