Reply 337114 to: default Buy now button is not working –
Tony Rodriguez
Support staff
October 22, 2022 at 07:20
Hello, @Infin,
I have tested the same thing on our test site you can see the result in this video: https://streamable.com/lq7x4z there is no issue with the theme.
Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.
