Hello,
I’ve passed your question to one of our developers, and will let you know once get an answer.
Meanwhile, please note that translation files of the theme should be placed in /wp-content/languages/themes/ folder,
plugins, like Core plugin, in /wp-content/languages/plugins folder, so move your translation files into correct folders via FTP, then sync translation – https://xstore.helpscoutdocs.com/article/103-translation-files-update
Regards