Reply 317192 to: looking for help with the url links from shop page t
Rose Tyler
Support staff
February 15, 2022 at 10:13
Hello,
Upload screenshots into your Media library on the site and provide links.
1/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem. If this situation is not caused by a plugin, provide temporary FTP access (contact your hosting provider and ask for FTP host, FTP username, and FTP password).
2/ Do you have the mentioned issue when the Storefront theme is enabled?
