Reply 316836 to: an account is already registered with us. Please Login for Subscription Products

Avatar: Olga Barlow
Olga Barlow
Support staff
February 11, 2022 at 13:56

Hello,

1) I tried to buy a subscription and did not face the mentioned issue. Could you, please, provide us with a video of the problem. Also, make sure that the email that you try to use is not already registered in the Users area.

2) Subscription means scheduled payments. So, the user should have the account to get these scheduled orders and access to the subscription that he bought. Don’t you think so?

Regards

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