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This topic has 2 replies, 2 voices, and was last updated 2 years ago ago by Olga Barlow

  • 1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 11, 2022 at 13:56

    Hello,

    1) I tried to buy a subscription and did not face the mentioned issue. Could you, please, provide us with a video of the problem. Also, make sure that the email that you try to use is not already registered in the Users area.

    2) Subscription means scheduled payments. So, the user should have the account to get these scheduled orders and access to the subscription that he bought. Don’t you think so?

    Regards

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