Hello,
Subscription is bundled plugin but it’s a third-party pluginhttps://codecanyon.net/item/subscriptio-woocommerce-subscriptions/8754068 . We need to contact the plugin author to ask them to take a closer look at the mentioned issue. Could you, please, provide us with FTP access to your site? Do you allow me to share your details with the plugin author if they ask?
Regards