Reply 291365 to: Built-in Email edited changes not reflecting in the emails sent
Olga Barlow
Support staff
June 18, 2021 at 15:00
Hello,
You did not create for the Customer invoice / Order details (pending) template, you had just Customer invoice / Order details (paid). Once I created the Order details (pending) template https://prnt.sc/15t3u08 I get a customized email https://prnt.sc/15t41lh
