Reply 236394 to: Payment not getting through when user is logged in because of this error

Avatar: Rose Tyler
Rose Tyler
Support staff
May 7, 2020 at 15:33

Hello,

What about FTP access?
What exactly should be done to see the problem? Please describe in more detail with screenshots step by step, so I can pas this problem with full information to our technicians.
Right now I am facing – https://prnt.sc/scmprr on the checkout page.

Regards

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