Reply 192438 to: Theme update failed, can you help please?
Olga Barlow
Support staff
May 7, 2018 at 10:29
Hello,
If you have any permissions issues during auto update it would be better to contact hosting provider to fix it because it’s related to your server settings.
If you prefer to update theme via FTP we can help you with this. Just provide us with Dashboard and FTP access to your site.
