Reply 65411 to: Issues w / Add to Cart Button and more…

Avatar: tlynn2212
tlynn2212
Participant
May 21, 2015 at 23:34

Hi, we were already told to update Lengenda version, update all plugins, etc. and we already did this. See the message you sent before:

“Eva Kemp wrote:

Hello @tlynn2212,

You’re using old theme version. You must update it as well as Woocommerce plugin.
Before update delete “woocommerce” folder and reupload it from new theme package.
Also update all required plugins which you can download at this link https://www.8theme.com/download-plugins/ .

Don’t forget to create back up before update!

Regards,
Eva Kemp.

Post Link: https://www.8theme.com/topic/issues-w-add-to-cart-button-and-more/#post-63497″

Now you are saying the same thing but we already updated and things do not work.

It’s been 4 weeks and our clients online store has not worked – they are losing so much money and it’s all because of this Lengeda theme that was sold to us as a Woocommerce theme. Please can you help us fix these issues.

We do not have a child theme set up and have never done this before.

We have a big event that we paid $4200 for and we need the website to work ASAP.

Please can you help?

Thank you,

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