Product page auto-scrolls straight to description instead of showing images

This topic has 4 replies, 3 voices, and was last updated 2 hours, 31 minutes ago ago by Tony Rodriguez

  • Avatar: lukabp
    lukabp
    Participant
    June 3, 2026 at 08:14

    Hi,

    I have an issue with the product page mobile layout. When a product page is opened on a mobile device, the page automatically scrolls down directly to the product description, skipping the product images completely.

    The buyer should see the images first, and then scroll down manually to read the description if they want to.

    In my previous topic, your team helped me enable the description tab to be open by default (since it’s an accordion layout) so users wouldn’t have to click to expand it. However, now this “auto-open” feature is forcing the mobile screen to jump straight to that section upon loading.

    LINK for video: https://streamable.com/k97ozm

    Could you please help me fix this so the description stays open, but the page doesn’t auto-scroll to it on mobile?

    Thanks!
    Best regards,
    Luka

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    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 3, 2026 at 10:39

    Hello @lukabp,

    We have implemented the solution provided in the following topic: https://www.8theme.com/topic/product-tabs-auto-close-as-soon-as-i-click-to-open-them/#post-470395.
    Please clear your caches and check again.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: lukabp
    lukabp
    Participant
    June 4, 2026 at 07:54

    Thanks for the support! My topic “Product page auto-scrolls straight to description instead of showing images” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 4, 2026 at 07:54

    Dear lukabp,

    It’s great having you in our WordPress & WooCommerce community!

    Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

    Together, we grow stronger with every release.

    Topic closed.
    The 8Theme Team

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The issue related to '‘Product page auto-scrolls straight to description instead of showing images’' has been successfully resolved, and the topic is now closed for further responses

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