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  Zeal Evince

  Participant

  May 11, 2026 at 05:52

  Hi,

  This is to bring to your notice that the recent version of the Pro Elements plugin, when activated, gives a critical error on the website.

  Please give a solution to resolve this error.

  Thanks & Regards,

  Zeal Evince Team,

  Content is visible for topic creator and
  support staff only.

  #470092 Copied
  4 Answers
  

  Jack Richardson

  Support staff

  May 11, 2026 at 06:29

  Hello @Zeal Evince,

  Please check now. We have removed the old PRO Elements plugin from your live and staging websites and installed the latest version of the plugin via the XStore Control Panel → Plugin Installer.
  More details you can find in similar topics:
  https://www.8theme.com/topic/plugin-update-causing-critical-error-on-site/#post-469984

  Kind regards, Jack Richardson
  The 8theme’s team

  #470094 Copied
  

  Zeal Evince

  Participant

  May 11, 2026 at 10:13

  It is still not working. Please check the screenshot.

  Files is visible for topic creator and
  support staff only.

  #470101 Copied
  

  Zeal Evince

  Participant

  May 11, 2026 at 10:19

  Thanks for the support! My topic “Recent Version of Pro Elements not Compatible with the Theme.” has been successfully resolved.

  #470102 Copied
  

  Tony Rodriguez

  Support staff

  May 11, 2026 at 10:19

  Dear Zeal Evince,

  We really appreciate your time and engagement within the WordPress & WooCommerce community

  Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

  Leave Feedback →
  (takes less than a minute)
  

  Your input makes a real difference.

  Topic closed.
  The 8Theme Team

  #470103 Copied
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