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Editing as normal through Elementor but when i go live the changes are not there.

This topic has 4 replies, 2 voices, and was last updated 4 days, 12 hours ago ago by Ayan Rahman

andreaskikilias

Participant

May 4, 2026 at 16:15

Hello there,

I have the following issue. I am editing (using Elementor) and I do all the changes with save etc etc (See screenshots 1, 2, 4 & 5). However when I go live some of the changes are not there (screenshot 3 ).

Any suggestions?

Files is visible for topic creator and
support staff only.

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3 Answers

Ayan Rahman

Support staff

May 4, 2026 at 16:19

Hi,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

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andreaskikilias

Participant

May 4, 2026 at 16:25

Private Content

Content is visible for topic creator and
support staff only.

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Ayan Rahman

Support staff

May 4, 2026 at 16:30

Hi,

We appreciate your prompt response.

Fixed. Please clear cache and check how it works now.

BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information, please use the Private Content area.
We’ve edited your message and moved the temporary access into the Private Content area.

Warm Regards,
The 8Theme Team

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