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JS error in XStore Builder (Header templates, Display Conditions)

This topic has 7 replies, 4 voices, and was last updated 1 month ago ago by Tony Rodriguez

tnjyyk

Participant

December 27, 2025 at 09:53

Hello,

I am experiencing multiple JavaScript-related issues when using the XStore theme builders.

Header template apply issue
Goto “XStore Builders -> Header” and then press “Edit” for current header template. Then next to the “Publish” button on the right top corner, there is arrow down menu, select “Display Conditions”, it opens an modal with title “Publish Settings”. Nothing is shown in this modal and below js error appear on console

“VM4702:5 Uncaught (in promise) ReferenceError: sprintf is not defined”

Please let me know if these are known issues, if there is a missing dependency or setting, or if a fix or patch is available.

Thank you for your support.

Best regards

Please, contact administrator
for this information.

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6 Answers

Samir Malik

Support staff

December 27, 2025 at 10:48

Dear tnjyyk,

Could you please grant administrator access to the XStore account?

Thank you for your assistance.

Best regards,
The 8Theme Team

#463284 Copied

tnjyyk

Participant

December 28, 2025 at 12:13

Hi, I’ve set set account I shared as admin, could you please check?

Please contact administrator
for this information.

#463356 Copied

Jack Richardson

Support staff

December 28, 2025 at 12:23

Hello @tnjyyk,

Thank you for providing us with the correct access. Could you please check the issue now? We have updated the PRO Elements plugin to the latest version, and the issue has been resolved.

Best regards,
Jack Richardson
The 8Theme Team

#463358 Copied

tnjyyk

Participant

December 28, 2025 at 15:30

Great, it works, thanks a lot

#463365 Copied

tnjyyk

Participant

December 28, 2025 at 15:30

Thanks for the support! My topic “JS error in XStore Builder (Header templates, Display Conditions)” has been successfully resolved.

#463366 Copied

Tony Rodriguez

Support staff

December 28, 2025 at 15:30

Dear tnjyyk,

We really appreciate your time and engagement within the WordPress & WooCommerce community

Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

Leave Feedback →
(takes less than a minute)

Your input makes a real difference.

Topic closed.
The 8Theme Team

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JS error in XStore Builder (Header templates, Display Conditions)

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