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Issue: Mobile logo is suddenly off-center in Header Builder

This topic has 22 replies, 3 voices, and was last updated 1 week ago ago by Tony Rodriguez

  • Avatar: buf
    buf
    Participant
    February 27, 2026 at 21:27

    I am reaching out because I am experiencing an alignment issue with the mobile header on my website. The central logo has suddenly become uncentered (shifted to the left), and I haven’t made any manual changes to the layout or settings.

    To isolate the problem and save us time, I have already performed the following troubleshooting steps without success:

    Cleared all local caching (WP Rocket) and purged my CDN (Bunny CDN).

    Created a staging environment and disabled the CDN completely to rule it out.

    Checked the column widths in the Header Builder (Mobile view) to ensure the left (hamburger menu) and right (cart icon) columns are balanced.

    Tried forcing absolute centering via Custom CSS.

    Despite all this, the logo remains off-center. It seems like the right column (the cart icon with the counter) might be pushing the center column, perhaps due to a recent background update.

    The link to my staging website is in the private area.

    Could you please take a look and let me know how to fix this permanently?

    Thank you in advance for your help.

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    #466709 Copied
    21 Answers
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    February 28, 2026 at 08:49

    Hi,

    Thank you for reaching out to us.

    Private Content

    Warm Regards,
    The 8Theme Team

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    #466719 Copied
    Avatar: buf
    buf
    Participant
    February 28, 2026 at 09:00

    You should be able to access now.

    Thanks

    #466721 Copied
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    February 28, 2026 at 10:43

    Hi,

    Private Content

    Warm Regards,
    The 8Theme Team

    Content is visible for topic creator and
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    #466723 Copied
    Avatar: buf
    buf
    Participant
    February 28, 2026 at 12:40

    Are you from Ukraine?

    #466724 Copied
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    February 28, 2026 at 16:01

    Hi,

    Yes, our support staff are from different parts of the world. I am personally from Ukraine. However, even if we change the country using a VPN, we are still unable to access the admin panel – we can only view the site, not access the admin area.

    Warm Regards,
    The 8Theme Team

    #466725 Copied
    Avatar: buf
    buf
    Participant
    February 28, 2026 at 17:33

    It is because I need to whitelist the country where you are accessing from. I’ve already whitelisted Ukraine.

    #466726 Copied
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    March 1, 2026 at 09:59

    Hi,

    Private Content

    Warm Regards,
    The 8Theme Team

    Content is visible for topic creator and
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    #466732 Copied
    Avatar: buf
    buf
    Participant
    March 1, 2026 at 10:07

    Private

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    support staff only.
    #466733 Copied
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    March 1, 2026 at 11:43

    Hi,

    We appreciate your prompt response.

    Even using a VPN we get the same result. Please write to your hosting provider, provide them with the error text and the screenshot that we provided you earlier. Maybe there is something else wrong, and it can be fixed on their side

    Warm Regards,
    The 8Theme Team

    #466743 Copied
    Avatar: buf
    buf
    Participant
    March 2, 2026 at 11:08

    Can you try it again please? The system shows your IP as unlocked.

    #466775 Copied
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    March 2, 2026 at 12:35

    Hi,

    We appreciate your prompt response. We can not log in, unfortunately.

    Warm Regards,
    The 8Theme Team

    #466785 Copied
    Avatar: buf
    buf
    Participant
    March 2, 2026 at 20:04

    Please, try it again.

    I’ve spoken with my hosting and they said me that there was a problem with the whitelist. Hope it works now.

    Thanks!

    #466793 Copied
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    March 3, 2026 at 10:16

    Hi,

    Thank you for reaching out to us.

    Please add this code in Theme Options > Theme custom CSS > Global:

    .mobile-header-wrapper .et_b_header-cart .mob-justify-content-start {
    justify-content: end;
}

    https://gyazo.com/1c3029f7d58b1058d41fdf76d0577051

    Warm Regards,
    The 8Theme Team

    #466821 Copied
    Avatar: buf
    buf
    Participant
    March 3, 2026 at 10:51

    I’m adding it here Theme Options > Theme custom CSS > Global (picture attached) and it is no t working.

    I’m also looking for that code fragment and I can’t see where have you added it.

    Thanks

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    #466824 Copied
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    March 3, 2026 at 11:26

    Hi,

    We’ve added the code for you – https://prnt.sc/lVIcogeArc6p

    Please clear the cache and check the result.

    Warm Regards,
    The 8Theme Team

    #466826 Copied
    Avatar: buf
    buf
    Participant
    March 3, 2026 at 11:32

    No, what I mean is that the logo isn’t centered. It is now on the staging site. Have you changed anything? Or are you moving the shopping cart section?

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    #466827 Copied
    Avatar: buf
    buf
    Participant
    March 3, 2026 at 11:40

    Private.

    Thanks

    Content is visible for topic creator and
    support staff only.
    #466828 Copied
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    March 3, 2026 at 11:45

    Hi,

    Private Content

    Warm Regards,
    The 8Theme Team

    Content is visible for topic creator and
    support staff only.
    #466829 Copied
    Avatar: buf
    buf
    Participant
    March 3, 2026 at 11:46

    Seems that the update of the theme solved that.

    Thanks for the support.

    #466830 Copied
    Avatar: buf
    buf
    Participant
    March 3, 2026 at 11:46

    Thanks for the support! My topic “Issue: Mobile logo is suddenly off-center in Header Builder” has been successfully resolved.

    #466831 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 3, 2026 at 11:46

    Dear buf,

    We really appreciate your time and engagement within the WordPress & WooCommerce community

    Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

    Your input makes a real difference.

    Topic closed.
    The 8Theme Team

    #466832 Copied
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