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Shop & product page’s font type issue- becomes bold after update

This topic has 6 replies, 4 voices, and was last updated 2 days, 11 hours ago ago by Jack Richardson

JS

Participant

November 30, 2025 at 08:44

After i updated x store theme , i can’t update any changes on the shop and product page. all the text becomes bold, althought i try to edit to make it regular font, i can’t publish it after finish editing, can help check?

May check the video below:
https://streamable.com/5rdc09

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5 Answers

Ayan Rahman

Support staff

November 30, 2025 at 13:49

Hello,

Thank you for reaching out to us.

We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again. The issue may be due to your custom code in the Child Theme.

Let us know the results.

Warm Regards,
The 8Theme Team

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JS

Participant

December 1, 2025 at 02:45

Hi, can show me how to make the price, rating & variation swatches to appear on the shop page. It went missing after i publish the changes. https://gogutty.com/product-category/ball/

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Samir Malik

Support staff

December 1, 2025 at 04:35

Hello @JS,

We have re-saved the Typography settings, and the fonts are now loading correctly.

Could you please verify this on your end?

Best regards,
The 8Theme Team

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JS

Participant

December 1, 2025 at 04:49

Hi, yes, the font are loading fine now but the pricing is not appearing on the shop page. can you fix that for me too?

#461151 Copied

Jack Richardson

Support staff

December 1, 2025 at 07:58

Hello @JS,

We have analyzed the issue and found that the prices are displayed on your products (https://prnt.sc/L8z13d_6KioO), but the font size was set to 1px in the Elementor settings (https://prnt.sc/KfJjxw9Knde8, https://prnt.sc/CBrKCxg6cFM4). We have corrected this, and you can now verify that the prices are properly displayed on your website.

Please note that some elements that were previously hidden may now appear due to the updated global font size.

Best regards,
Jack Richardson
8Theme Team

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