Products are not showing in the categories menu in shop

Hi,

Thank you for reaching out to us.

1/ You can also try to re-save the permalink structure under Settings > Permalinks.

2/ It is possible that the cause of this is related to cached data.
We kindly recommend clearing the cache after making changes to products and categories. This includes clearing WooCommerce-related caches, which can be found in the following section:
WooCommerce > Status > Tools
Please ensure you clear the following fields:
– WooCommerce transients
– Expired transients
– Term counts
– Brands transients
If you continue to experience any issues after performing these steps, please do not hesitate to contact us for further assistance.

Warm Regards,
The 8Theme Team

Hello, budfwaldo,

Could you please let us know if you are using any additional caches or a CDN? It seems that the issue might be related to this, as the products are displayed correctly when we open the page in the editor (whether it is the Customizer or Elementor). We have also cleared the cache available on your website, but it did not resolve the problem.

If you have any additional caches or a CDN, please clear them and check the site again.

Best regards,
8Theme Team

In this case, we kindly ask you to provide us with access to your website’s FTP and temporarily disable the cache and CDN.

Best regards,
8Theme Team

Hello, budfwaldo,

Thank you for providing access. To resolve this issue, we have added the following code to your child theme functions.php. We would also like to note that this fix will be included in the next theme update

/**
 * Fix empty product category archives caused by XStore detached variations mode.
 *
 * XStore option "Show product variations separately" can exclude parent variable
 * products from category archives and return an empty query.
 */
add_filter( 'et_option_variable_products_detach', '__return_false', 1 );
add_filter( 'theme_mod_variable_products_detach', '__return_false', 1 );

/**
 * Extra safety: do not hide parent variable products on archives.
 */
add_filter( 'et_option_variation_product_parent_hidden', '__return_false', 1 );
add_filter( 'theme_mod_variation_product_parent_hidden', '__return_false', 1 );

/**
 * Clear XStore variation query cache once.
 */
add_action( 'init', function () {
	if ( get_option( 'child_xstore_variation_cache_cleared' ) ) {
		return;
	}

	delete_transient( 'et_variable_products_have_children_ids' );
	delete_transient( 'et_variations_ids' );
	delete_transient( 'et_variable_products_excluded_have_children_ids' );

	update_option( 'child_xstore_variation_cache_cleared', 1, false );
}, 1 );

Best regards,
The 8Theme Team