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Theme Not Available for import – unable to find locate from template list

This topic has 16 replies, 4 voices, and was last updated 1 weeks, 2 days ago ago by Tony Rodriguez

Marlin T

Participant

November 21, 2025 at 23:26

https://www.8theme.com/woocommerce-themes/classic-fashion-store-dark-wordpress-woocommerce-theme/

I’m not able to locate that Theme to import it into my wordpress/woocommerce site.

Please advise.

Thanks,
Marlin

#460480 Copied

15 Answers

Ayan Rahman

Support staff

November 22, 2025 at 01:13

Hello,

Thank you for reaching out to us.

Please check this example – https://prnt.sc/ggQuC_wC9Xqa

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

#460482 Copied

Marlin T

Participant

November 22, 2025 at 20:20

Thank you!

What about this theme?

https://xstore.8theme.com/demos/home-boxed/

#460544 Copied

Ayan Rahman

Support staff

November 22, 2025 at 20:29

Hello,

Thank you for reaching out to us.

Please go to Pages > Add new > import Home-boxed page as in this video – https://youtu.be/wkIKN2IyEZI

Warm Regards,
The 8Theme Team

#460545 Copied

Marlin T

Participant

November 22, 2025 at 20:57

ok, and the base theme that should already be installed is what?

#460547 Copied

Ayan Rahman

Support staff

November 22, 2025 at 22:05

Hello,

Install Classic demo version, like shown in this video – https://youtu.be/UAlAkvoilfk , > go to Pages > Add new > import Home-boxed page – https://youtu.be/wkIKN2IyEZI , then Dashboard > Settings > Reading > Your homepage displays > select the Imported Home page.
Let us know if you need any further assistance.

Warm Regards,
The 8Theme Team

#460551 Copied

Marlin T

Participant

November 23, 2025 at 19:13

The footer does not come over.

I imported the classic theme, then imported the home-boxed theme using the WPBakery method, it come s in but the footer is not coming through correctly.

Files is visible for topic creator and
support staff only.

#460601 Copied

Ayan Rahman

Support staff

November 23, 2025 at 20:33

Hello,

Could you please provide temporary wp-admin access to the site from your screenshot? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

#460606 Copied

Marlin T

Participant

November 23, 2025 at 21:07

attached as private comment, thank you!

Content is visible for topic creator and
support staff only.

#460608 Copied

Ayan Rahman

Support staff

November 23, 2025 at 21:22

Hello,

We appreciate your prompt response.

Here is how the footer on your website currently looks: https://gyazo.com/c4748a19dbc0f5ba94de55ebc00919fd
It seems that you have already resolved the issue with the colors.

Is there anything else you would like our assistance with?

Warm Regards,
The 8Theme Team

#460609 Copied

Marlin T

Participant

November 23, 2025 at 21:41

My Error – I didn’t set the copied page as the homepage

https://massiveattitude.com/home-boxed

does not match

https://xstore.8theme.com/demos/home-boxed/

#460610 Copied

Samir Malik

Support staff

November 24, 2025 at 03:57

Hello @Marlin T,

Would it be acceptable for our team to import the sample data to your website once again?

Thank you for your understanding.

Best regards,
The 8Theme Team

#460615 Copied

Marlin T

Participant

November 24, 2025 at 04:39

Yes absolutely!

Thanks,
Marlin

#460618 Copied

Ayan Rahman

Support staff

November 24, 2025 at 08:31

Hello,

The matter is that the home-boxed is only a page, not a full demo version. In this case, we have configured a custom footer for the home-boxed page on your website https://gyazo.com/e3144e2afd38287ebe580bd2ef22ce87

Please clear your browser cache and check the result.

Best regards,
8Theme Team

#460626 Copied

Marlin T

Participant

November 24, 2025 at 16:21

Thanks for the support! My topic “Theme Not Available for import – unable to find locate from template list” has been successfully resolved.

#460648 Copied

Tony Rodriguez

Support staff

November 24, 2025 at 16:21

Dear Marlin T,

We really appreciate your time and engagement within the WordPress & WooCommerce community

Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

Leave Feedback →
(takes less than a minute)

Your input makes a real difference.

Topic closed.
The 8Theme Team

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Theme Not Available for import – unable to find locate from template list

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