Issue when updating a static block – loses all elementor styling and it goes default blue on product

Hello @Niddy,

Thank you for providing the details. We have tested the issue but were unable to reproduce it after publishing the static block (a video has been attached in the private area). During our testing, we also noticed a redirection related to the wp-config file upon page refresh, which suggests that you may have removed or refreshed your staging website this moment.

Could you please record and share a video demonstrating the issue step by step so that we can review the exact replication process?

Additionally, we recommend refreshing the single product page on frontend and checking whether the issue with broken styles persists after you modify the Static block. When updating the static block, our code triggers Elementor to regenerate its cache to ensure that all styles, including those for static block elements, are displayed correctly, the same as you can do manually in Elementor -> Tools -> Regenerate CSS.

We also suggest adding the following custom CSS to resolve the styling issues with the vertical gallery containing multiple images. You can add this CSS globally in the Theme Options:

@media only screen and (min-width: 650px) {
    .elementor-location-single .swiper-vertical-images .vertical-thumbnails-wrapper ul {
        overflow: hidden;
        padding-top: 0;
    }
    
    .elementor-location-single .swiper-vertical-images .vertical-thumbnails-wrapper li {
        display: inline-block;
        height: auto;
    }
}

Best regards,
Jack Richardson
8Theme Team

Hello @Niddy,

We apologize for the delay in our response, as we have been reviewing possible solutions for this issue. Could you please check it again now?

We have made modifications in the following files:
– et-core-plugin/app/controllers/elementor/modules/general.php
– xstore-child/functions.php

We carefully tested the issue on your staging website and did not notice any styling changes after re-saving a static block. Could you please verify this on your side?

Best regards,
Jack Richardson
The 8Theme Team

Hello @Niddy,

Please update your theme and the XStore Core plugin, and let us know once the update is complete. After receiving your confirmation, we will upload the necessary fixes directly to your website, as the modifications we previously made may not be included in the latest update.

If you have changed the access credentials, please provide the updated details in the private content section.

Best regards,
Jack Richardson
The 8Theme Team

Hello @Niddy,

We have checked and everything appears to be working correctly. You have added the code in the right places – congratulations. Could you please confirm that you have also tested it and that it works properly?

Please note that the changes made in general.php will be included in the next update, so you will not lose them.

Best regards,
Jack Richardson
8Theme Team

Hello @Niddy,

It is quite unusual, as we followed the same procedure and did not encounter any issues during our testing. Could you please attach the specific static block you updated, as well as a video of your testing process, so that we can replicate it step by step?

We will also review the logs, as there might be another underlying issue. Since it was previously displayed correctly, the code itself should not have changed, unless there were some modifications in your server caching configuration or similar settings.

Best regards,
Jack Richardson
8Theme Team