• 

  Siddharth

  Participant

  July 17, 2025 at 14:28

  Dear 8Theme Support Team,

  I am experiencing a critical issue with my website https://www.sintexonline.com. When I try to edit certain pages using Elementor, the editor gets stuck on the loading screen and never opens.

  The issue occurs specifically on the following pages:

  https://www.sintexonline.com/become-a-dealer/

  https://www.sintexonline.com/become-a-contractor-plumber/

  https://www.sintexonline.com/business-buyer/

  https://www.sintexonline.com/welspun-group/

  https://www.sintexonline.com/about-sintex/

  This is affecting our ability to make important updates. Kindly treat this as urgent and help us identify and resolve the issue as soon as possible.

  Please let me know if you require any access credentials or additional information to assist with troubleshooting.

  Looking forward to your prompt support.

  Best regards,
  Mayur

  Please, contact administrator
  for this information.

  #450129 Copied
  2 Answers
  

  Alex Carter

  Support staff

  July 17, 2025 at 14:35

  Hello,

  Thank you for reaching out to us.

  Downgrade the PHP version to 8.1 or 8.2. Not all plugins are compatible with your current version 8.3

  Additionally, enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction and what needs to be fixed.

  Warm Regards,
  The 8Theme Team

  #450131 Copied
  

  Siddharth

  Participant

  August 14, 2025 at 06:06

  Thanks for the support! My topic “Urgent: Elementor “Edit with Elementor” Not Loading on Multiple Pages” has been successfully resolved.

  #452614 Copied
• Viewing 3 results - 1 through 3 (of 3 total)