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Why does my data not match the demo site after I import it? And there are a lot of errors, please he

This topic has 9 replies, 2 voices, and was last updated 2 weeks, 3 days ago ago by tov

  • Avatar: Robofinity
    tov
    Participant
    May 23, 2025 at 04:12

    Why does my data not match the demo site after I import it? And there are a lot of errors, requesting assistance to solve the problem. After importing the demo data, it is not the same as the actual demo website. Please see the screenshot

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    8 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 23, 2025 at 07:02

    Hello,

    We have disabled third-party plugins, removed the old demo content, and re-imported it. Kindly review the result at your convenience.

    You may now reactivate the necessary plugins. However, we recommend enabling only those plugins that are essential for your website’s functionality, as each additional plugin may slightly impact the site’s performance.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Warm Regards,
    The 8Theme Team

    #445218 Copied
    Avatar: Robofinity
    tov
    Participant
    May 23, 2025 at 09:04

    Okay. Thanks a lot, but now where the site circles the red, these are not the same as the demo. What’s wrong with that? Can’t set and delete either. Can you help me get it back to look exactly like the demo?

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    #445233 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 23, 2025 at 09:12

    Hello,

    Thank you for reaching out to us.

    XStore Builders > Header Builder with Elementor > edit template > edit elements according to your needs, for example – https://prnt.sc/vavUov0-wH-z

    Warm Regards,
    The 8Theme Team

    #445235 Copied
    Avatar: Robofinity
    tov
    Participant
    May 23, 2025 at 09:29

    Okay. I understand that. But about us, contact us here, why is it an image when you click on it? There’s no About Us page pointing to the link.

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    #445237 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 23, 2025 at 09:58

    Hello,

    Oh, I see, fixed.

    Warm Regards,
    The 8Theme Team

    #445240 Copied
    Avatar: Robofinity
    tov
    Participant
    May 26, 2025 at 02:25

    Thank you very much. I would like to inquire about it. Where can I upload the product management of the store? I would like to manage the uploading of products and payment configuration and other such information. Thank you for your patience!

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    #445479 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 26, 2025 at 07:20

    Hello,

    Thank you very much for reaching out to us.

    To manage product uploads, payment configuration, and other store-related settings, you will need to access your website’s WordPress Dashboard. Once logged in, please navigate to:

    – Products > Add New – to upload and manage your products.
    – WooCommerce > Settings > Payments – to configure your payment methods and gateways.
    – WooCommerce > Settings – for additional store settings such as shipping, taxes, and general configurations.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    #445486 Copied
    Avatar: Robofinity
    tov
    Participant
    June 6, 2025 at 03:45

    Thanks for the support! My topic “Why does my data not match the demo site after I import it? And there are a lot of errors, please he” has been successfully resolved.

    #446534 Copied
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The issue related to '‘Why does my data not match the demo site after I import it? And there are a lot of errors, please he’' has been successfully resolved, and the topic is now closed for further responses

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