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Elementor Layout does not match Live Site

This topic has 8 replies, 2 voices, and was last updated 7 months, 1 weeks ago ago by whym

whym

Participant

May 8, 2025 at 21:42

Hello,

The main page in the Elementor Builder looks great. When I look on the Live website on both PC – Microsoft Edge and Mobile – Safari, the layout does not match. The background photo is missing and fonts are not accurate. I have tried deactivating plugins and clearing all caches.

Thank you for your help,
Anna

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#443592 Copied Theme version: 9.4.11

7 Answers

Jack Richardson

Support staff

May 9, 2025 at 09:38

Hello @whym
Please, check if your browser version is in the list of supported by Elementor builder -> https://elementor.com/help/requirements/. Also, provide us screenshots to compare the difference you have from your side.
Thanks for understanding !
Kind regards, Jack Richardson
The 8theme’s team

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whym

Participant

May 9, 2025 at 13:42

I am Using Chrome Version Version 136.0.7103.92. Everything looks great in Elementor, but is not reflecting on the Live site when Published. I have checked the Live site using Edge and Safari (mobile.) Screenshot of Elementor in Chrome attached.

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whym

Participant

May 9, 2025 at 13:43

Screenshot of Live site on Safari on mobile attached.

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support staff only.

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whym

Participant

May 9, 2025 at 13:44

Screenshot of Live site on PC – Microsoft Edge.

Please contact administrator
for this information.

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support staff only.

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Jack Richardson

Support staff

May 12, 2025 at 07:10

Dear @whym,

We hope this message finds you well.

Could you kindly check whether the issue persists after temporarily disabling the cache on your website, including any CDN caching? This may be the root cause of the problem in certain browsers, and disabling the cache will help us verify this.

We would greatly appreciate your assistance in performing this check.

Best regards,
Jack Richardson
The 8Theme Team

#443857 Copied

whym

Participant

May 12, 2025 at 17:28

That fixed the issue. That’s the second time W3 Cache has caused layout issues with my site, so I will no longer be using it.

Thank you,
Anna

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whym

Participant

May 12, 2025 at 17:28

Thanks for the support! My topic “Elementor Layout does not match Live Site” has been successfully resolved.

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