Reply 337148 to: Second image not showing on hovering in store
Tony Rodriguez
Support staff
October 23, 2022 at 07:38
Hello, @syed,
I have just tested the same thing on my test site and it is working perfectly fine for me, I can see you are using the Child Theme on your site, so if you added the Customization code in the Child Theme then please try to remove it and check back or try to activate the Parent Theme and check back.
Otherwise, Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.
