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Second image not showing on hovering in store

This topic has 2 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Tony Rodriguez

syed

Participant

October 22, 2022 at 18:38

Hi we are facing the issue that when we hover on the product it does not show the second image.
https://livetolift.ca/shop-3/
it does on the products where there are not variation is added
Looking for fast response

#337127 Copied Theme version: 1.0 WooCommerce version: 7.0.0

1 Answer

Tony Rodriguez

Support staff

October 23, 2022 at 07:38

Hello, @syed,

I have just tested the same thing on my test site and it is working perfectly fine for me, I can see you are using the Child Theme on your site, so if you added the Customization code in the Child Theme then please try to remove it and check back or try to activate the Parent Theme and check back.

Otherwise, Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

#337148 Copied
Tagged: hovering, image, showing, store, themes, woocommerce, wordpress
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