This topic has 9 replies, 3 voices, and was last updated 4 years, 3 months ago ago by Olga Barlow
Any time I try to update the theme the web gets broken. WPBakery is not compatible the update, It requires a purchase. I try 2 times update the theme and both times I had to restore a backup because the web got broken. Please see screenshot:https://prnt.sc/qmkith
And these are the error details:
Detalles del error
==================
Se ha producido un error del tipo E_ERROR en la línea 299 del archivo /var/www/vhost/ia-incosmetics.com/home/html/wp-content/plugins/woocommerce-admin/src/FeaturePlugin.php. Mensaje de error: Uncaught Error: Call to undefined function Automattic\WooCommerce\Admin\wc_admin_get_feature_config() in /var/www/vhost/ia-incosmetics.com/home/html/wp-content/plugins/woocommerce-admin/src/FeaturePlugin.php:299
Stack trace:
#0 /var/www/vhost/ia-incosmetics.com/home/html/wp-includes/class-wp-hook.php(288): Automattic\WooCommerce\Admin\FeaturePlugin->replace_supported_features(Array)
#1 /var/www/vhost/ia-incosmetics.com/home/html/wp-includes/plugin.php(206): WP_Hook->apply_filters(Array, Array)
#2 /var/www/vhost/ia-incosmetics.com/home/html/wp-content/plugins/woocommerce-admin/src/Loader.php(123): apply_filters(‘woocommerce_adm…’, Array)
#3 /var/www/vhost/ia-incosmetics.com/home/html/wp-content/plugins/woocommerce-admin/src/Loader.php(223): Automattic\WooCommerce\Admin\Loader::get_features()
#4 /var/www/vhost/ia-incosmetics.com/home/html/wp-includes/class-wp-hook.php(288): Automattic\WooCommerce\Admin\Loader::load_features(”)
#5 /var/www/vhost/ia-incosmetics.com/home/html/wp-includes/class-wp-hook.php(312):
Hello,
Autoupdate does not work for the bundled plugins https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins . You can update them using FTP method https://xstore.helpscoutdocs.com/article/37-plugins-update
Rename via FTP woocommerce admin plugin, which is mentioned in the error text, to disable this plugin, and check your site then.
We need temporary wp-admin and FTP access, to take a closer look at your problem.
Regards
Thank you!
Please provide temporary wp-admin access also. One of our technicians will be able to check this problem on Monday (due to the weekend).
Regards
It is very URGENT please. Why if wpbakery is a bundle plugin and it is supposed it don’t need update is not working with the xstore theme update? Do I need to by wpbakery?
ok, I already found the error, It was a code fragment in code snipped plugin that stop working with the update. The code is to show product_tags in the products loop. How can I do that with some css code?
this is the code I have been using until now:
add_action( ‘woocommerce_after_shop_loop_item’, ‘woocommerce_product_loop_tags’, 5 );
function woocommerce_product_loop_tags() {
global $post, $product;
$current_tags = get_the_terms( $post->ID, ‘product_tag’ );
echo $product->get_tags( ‘, ‘, ‘‘ . _n( ‘Tag:’, ‘*’, $current_tags, ‘woocommerce’ ) . ‘ ‘, ‘.‘ );
}
Hello,
1) If you want to update bundled plugins use the manual update method and plugin archives from the Downloads page https://www.8theme.com/downloads Bundled plugins do not support autoupdate.
2) Use the following code
add_action( 'woocommerce_after_shop_loop_item', 'woocommerce_product_loop_tags', 5 );
function woocommerce_product_loop_tags() {
global $post, $product;
echo wc_get_product_tag_list( $product->get_id(), ', ', '<span class="tagged_as">' . _n( 'Tag:', 'Tags:', count( $product->get_tag_ids() ), 'xstore' ) . ' ', '</span>' );
}
Take into account that additional customization is not included in our support. It’s paid service, so if you have any other requests about additional customization submit request here.
Regards
Thank you very much Olga! Works perfect.
You are welcome.
Regards
The issue related to '‘URGENT Issue when I Try to update the theme’' has been successfully resolved, and the topic is now closed for further responses