Hi

I really do understand you have constant flow of questions from customers, but as you see from my previous topic (is from June 17th, already more than 2 months) and this topic is from two weeks already. I would appreciate if you could mark it as urgent.
Also about the issue with the cart, it’s also in your demo , see video in private area

Hi guys
Any news? Waiting for three days now since last message.
There are really different issues and i dont know how to solve them.
it has nothing to do with this snippet which was added “Javascript for products on product page links to quick view”
also there is issue when i add product to cart and then refresh page cart shows 0 products, then if i add second product it shows 2 products, then refresh again and 0 products.
please see videos in private area
all logins and passes are shared in previous messages
please check this asap, i have feeling i’m being ignored while i have already bought around 4-5 licenses ..
thank you

Hi Rose

I have cleared cache, incognito windows etc all done , but no changes.
What exactly was fixed?

Hi again

Actually, i have now disabled the codes your team has made, but this issue is still there.
if you click on quick view and then try to close quick view by clicking outside quick view window, you automatically are clicking on website whatever you are clicking under quick view window..
can you please check this?
thanks

hi guys,
was a bit off sorry!
now today worked again on websites and still cannot figure out whats happening with the clicks on products,
i have disabled wishlist plugin so he is out of the way, but when clicking on mobile iphone, the click is activated what is on background of quick view window (closing quick view causes opening others unnecessary clicks)
you can see all in the videos i have shared with you
in private area the links to websites and you can check yourselves
please help me to solve this issue, just because of this i dont want to start promoting it unfortunately
thank you guys!
have a nice evening!

Hi again

I have just turned off cloudflare but nothing much has changed.
See video link in private area.
You see it that it is in incognito window and both issues are happening at the same time, quick views opening and also category menu which is expanding and collapsing very fast..

Hi Olga

1) private area
2) it only happens on mobile, not on desktop. even if you will simulate mobile view on desktop you will not encounter issues. to replicate this bug you should go on mobile device (i have iphone) and check this.

thanks for checking Olga ! Much appreciated!

thank you very much! Awaiting reply 🙂
have a nice sunday!

Hi Rose
I have just reset password again, please try again with same login and pass
thanks

Hi Rose
This worked, however as you suggest maybe would be better option to “change” this link to quick view? and maybe then we could disable quick view button?
Thanks
Login is in private content area of first message 🙂

thanks again 🙂

may I know how did you do number 1) ?
In case I will need to modify something in future or correct, so that I can do it myself 🙂

Thanks!

thanks Olga,
I will try to find smth for that
but, four things happening

1) those breadcrumbs are driving me crazy, sometimes they do appear sometimes they dont, so i have disabled them in theme options, but now i have no space between bottom header and shop page, see printscreen, can you help add it?
2) how come when I click on category refresh page then my homepage (shop) is turned off?
because then brands logo bar is removed
3) for two categories: bulk and promo , brands filter is not showing (printscreens added)
Is there an option to keep all brands visible at all times even if there are no products for these brands for a particular category?
4) this brand filter and categories do not work now, I’m sending you a screen recording to show how they behave, when i switch/add/remove brand then category is deleted as well , etc…

Hi Olga,
thank you for your reply I understand now why my questions were not answered
not really replies I was hoping for but ok not much to do 🙂
Olga, if you please can help with below three things, then I will not bother you again 🙂
I have decided now to use brands filter and have put it in static block on top of products
However two things are problematic
1) filter on top of products is not adding “check-mark” when selecting a brand, but the same filter with brands is working in the shop sidebar (i have left both filters on page so you can test and see yourself, also I have added printscreen with explanation
2) after number1 is solved and filter from sidebar is removed, I need to make the filter on top of products in 4 columns and not in 1 as it is right now, also printscreen added, i have edited image so you can understand how it is supposed to be, pleased to know the answer 🙂

3) on mobile i should have filter by brands in sidebar so it is not appearing on top of products, because I know static block on top of products is appearing on mobile above products.

please try to find solution for above questions as until now none of my plans have worked as you see..

can i also ask you not to post images of website public as you have done with printscreens?

thanks a lot

hi guys,

meanwhile i was playing a bit and have created bar with brands on top of products, have used images bar with links “url/?filter_brand=..” , however they are not functioning as filter widget with checkboxes, because when you choose in widget one brand you can add to products second brand with “url/?filter_brand=oldbrand,secondbrand” , also when you deselect brand it removes this brandname from url, so this function is not working with my brand logos as they have all this as url “url/?filter_brand=..”
I have added print screen, could you please advise how I can add this function to my brand bar on top of page? or if this is not possible, how can I edit “filter by brand” widget so that I dont have words but logos with checkboxes ?

Below questions from first messages are still with question mark , please check 🙂 thanks!
question 2
question 6
question 8

Thanks a lot!

Have a nice day

Hi Omid,
thanks for your reply!
I have added filter by brands, its now on top of products shop page, however there are some modifications i would like to perform, but not able to.
I’m sending you two screenshots how it is right now and how I would like to have,
Can you please check those and advise how i should do it?

question 1 – the above question
question 2 – why do not all brands appear? i have 7 brands but there are appearing only 4
question 3 – i have added a thumbnail to one brand but this image is not showing, is it only showing on brands carousel and not on filter by brands?
question 4 – if my question 1 is not possible to do, i’m thinking to create a banner on shop page on top of products which i can modify and style how i want it and add URL of brand links to images brands, this should work right? well, here is my question, i have already a shop banner on bottom of products, but i need 1 more banner on top of products, how do i create a second banner as I dont see any option in theme options (there is only one banner that i can choose and position at top or bottom of the page)
question 5 – maybe if nothing works, is brands carousel an option? but it should work as filter by brands and keep products in the cart and work with product categories in shop sidebar
if yes, how to create and put on top of products on shop page?

thanks a lot for your support!