Forum Replies Created

Viewing 30 posts - 31 through 60 (of 61 total)
  • Avatar: West_Socks
    West Socks
    Participant

    Since updating the Xstore. The navigation drop down has gone funky. Please can you fix it asap. The colors looks like it’s working but the “Categories” and “Patterns” aren’t working.

    Avatar: West_Socks
    West Socks
    Participant

    Legend. Thank you!!

    Avatar: West_Socks
    West Socks
    Participant

    Please take a look at the test menu item “Categories”. When I upload my own icon it’s so far away from the text unlike using the linecon icons. How can you get it closer?

    Avatar: West_Socks
    West Socks
    Participant

    Thank you.

    Avatar: West_Socks
    West Socks
    Participant

    I have inserted it.

    Please contact administrator
    for this information.
    Avatar: West_Socks
    West Socks
    Participant

    It still shows the same thing on mobile? The Color icons do not show and the text is not centered? The only way it did show for me was when I changed the mobile menu to slide in from the left. But the issue then is it wouldn’t allow me to scroll down.

    Avatar: West_Socks
    West Socks
    Participant

    The developer of the app has fixed the issue.

    Thank you, please close.

    Avatar: West_Socks
    West Socks
    Participant

    Yes this is perfect. My only issue now is on mobile. How to get it centered? And also the colors to show?

    See the image here: https://www.westsocks.com/wp-content/uploads/2020/03/IMG_0666.png

    Avatar: West_Socks
    West Socks
    Participant
    Avatar: West_Socks
    West Socks
    Participant

    Thank you for your response but I am having a hard time understanding the video.

    If I want to use my current Menu, Is there a way to link the static block to the tab “categories”. What I see in the video is “All Department”, “Fish” “Then Another Menu”.

    I only want “Categories” and then “allow them to select”. This is a two-step process, the video is a 3 step process and seems separate to the actual menu.

    Avatar: West_Socks
    West Socks
    Participant

    This video I came across on Youtube that you guys had made shows that I am talking about?

    https://www.youtube.com/watch?v=MpBTTI5Ji-I&list=PLuHbp7b-DFUBjolNss2VsUGlSUutW-5HA&index=2&t=0s

    Is this still possible? Do you have written documentation on how to do this?

    Matt

    Avatar: West_Socks
    West Socks
    Participant

    For example, adding a very small graphic made in photoshop

    Avatar: West_Socks
    West Socks
    Participant

    Thank you, Is there a way to add your own customized ones?

    Avatar: West_Socks
    West Socks
    Participant

    This worked thank you. You can probably close the ticket for now.

    Avatar: West_Socks
    West Socks
    Participant

    I just switched the design and made the white background and that works for me. Can you take a quick look as to why my icons aren’t centered? https://www.westsocks.com/product/black-white-polka-dot-socks/. This was built with a static block “Shop Banners below the products” and it’s the same way on my home page. It happened after the update?

    Avatar: West_Socks
    West Socks
    Participant

    apple iphone 8 and safari. When you scroll down the page a little bit and then hit the hamburger it happens.

    Avatar: West_Socks
    West Socks
    Participant

    Now instead of a blank background, it blends into the background again. See the image: https://ibb.co/Lk8sY74

    Thanks

    Avatar: West_Socks
    West Socks
    Participant

    What is the issue? and can it be resolved without the addition of code? Because now the issue is when you scroll down and hit the hamburger and then hit the “X” the background goes blank?

    Avatar: West_Socks
    West Socks
    Participant

    Can you take a look at the mobile nav again. I don’t have poptin enabled but when you go to the mobile website and scroll down a little bit and then hit the hamburger, it blends in to the background of the page?

    Avatar: West_Socks
    West Socks
    Participant

    Sorry, let me try again. Once I activate the reviews. What is the best way to ask a customer to review that product? Because is this an app we are using or a built-in function of XSTORE? I know if it is an app they you can set up emails to send this out for you.

    Avatar: West_Socks
    West Socks
    Participant

    Thank you. What is the best way with this feature to email customers to get a review? Do you have to do this manually?

    Avatar: West_Socks
    West Socks
    Participant

    Sounds good. Can you help implement reviews on my product page? I can’t seem to get it to show?

    Avatar: West_Socks
    West Socks
    Participant

    Is there an update? I’d love to turn poptin off if it is causing my mobile nav not to function properly.

    Thanks,

    Avatar: West_Socks
    West Socks
    Participant

    added information.

    Please contact administrator
    for this information.
    Avatar: West_Socks
    West Socks
    Participant

    We’re you able to
    Update the plugins?

    Avatar: West_Socks
    West Socks
    Participant

    Please help. If you can update slider revolution and WP- Bakery, please that would be super helpful. I have attached the FTP information.

    Please contact administrator
    for this information.
    Avatar: West_Socks
    West Socks
    Participant

    So If I delete the folder slider revolution and reupload the new one I won’t lose anything?

    Matt

    Avatar: West_Socks
    West Socks
    Participant

    Also I am trying to update Slider revolution and WP Bakery via FTP. Am i replacing the current folder in wp-plugins or am I opening it up and dropping the new files in that I have downloaded? Please assist.

    Avatar: West_Socks
    West Socks
    Participant

    Yes please take a look at my cart page adding a coupon.
    For some reason, the coupon and button are overlapping each over.

    Avatar: West_Socks
    West Socks
    Participant

    Ill try this but i added the username to the private content if you want to take a look.

    Thank you.

    Please contact administrator
    for this information.
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Viewing 30 posts - 31 through 60 (of 61 total)