Forum Replies Created

Viewing 9 posts - 1 through 9 (of 9 total)
  • Avatar: troyboy
    troyboy
    Participant
    October 21, 2020 at 13:51

    If Redux is deactivated, the site is very fast, if it’s installed and deactivated, the site dies!!!

    So you can not fix this?

    It was fine until the updates were done, totally fine!

    Avatar: troyboy
    troyboy
    Participant
    October 20, 2020 at 22:09

    Could someone please explain to me what is going on here as my client is threatening me for loss of sales now. I have paid support and this is urgent/critical.

    Sorry but I am really stressed about this one.

    Avatar: troyboy
    troyboy
    Participant
    October 19, 2020 at 02:08

    I have just given you details to cpanel so you can grab what you need. I am really concerned as the client is givign me a hard time. Sorry

    Please contact administrator
    for this information.
    Avatar: troyboy
    troyboy
    Participant
    October 15, 2020 at 23:31

    Hi there, i appreciate you having a look. However, did you actually test anything? Once Redux is activated the site is destroyed. The “static” home page loads which is fine to test things with…. that not the issue. Woocommerce is destroyed. Try shopping once Redux is activated…. it does not work after that.

    I have noticed several people having this issue.

    I have also Enabled “allow_url_fopen”

    Avatar: troyboy
    troyboy
    Participant
    April 21, 2020 at 06:53

    Don’t worry about trying to fix things. The image carousel simply does not work like it should along with lots of others issues we are having. We will look at another theme as this one does not appear to be very functional for users.

    Avatar: troyboy
    troyboy
    Participant
    April 21, 2020 at 03:47

    I have also just chosen to hide the element under responsive settings. I must ask, is this website a non-responsive site as your advertising says that it is? The images just turn into tiny thumbnails on mobile for the home page image carousel. I did see in your comments that your image carousel is not recommended by your team years ago…. is this still that case?

    Avatar: troyboy
    troyboy
    Participant
    April 20, 2020 at 11:24

    Ahhh, ok, I disabled lightspeed and the issue still existed I thought.. sorry.

    What about the home page image carousel where images are set to full and they all tiny on mobile?

    Avatar: troyboy
    troyboy
    Participant
    April 17, 2020 at 14:53

    Hi there, thanks for fixing the menu issue. Was it a big thing or did you have to add some css?

    With reference to the Theme Options…. you will see what i mean if you look at Typography for example and try access the bottom colour selector.

    Oh, I forgot to mention, the site does not appear to be mobile friendly with the images. If you look at the home page for example, you will see how the images are all cut off and there is no response there at all. This is the only thing they waiting on for launch now. I have also tried to get the one image to stretch across the page but you will see its splitting the image thats currently there.
    They have also added an image carousel to the home menu which is quite messed up on mobile. Is there an issue with WP Bakery?

    Thanks so much for you great support:-)

    Avatar: troyboy
    troyboy
    Participant
    April 17, 2020 at 05:37

    I just realised that the menu is there, but the drop down icon must be in white colour.

    If I change the colour of the mobile menu background from white to another colour I can see the plus icon for dropdown options. What if the client wants to keep it white?

    Also the bottom of the theme options pages is cut off for options at the bottom of the page which you will see when logged in.

    So idealy, we want a white background, black font and black drop down marker.

  • Viewing 9 results - 1 through 9 (of 9 total)
Viewing 9 posts - 1 through 9 (of 9 total)
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