Hello Olga thanks for the reply, attached print opening both by google chrome and the safari is unconfigured without appearing.
http://www.arkhip.com.br/wp-content/uploads/2017/10/Captura-de-Tela-2017-10-17-às-13.03.05.png
http://www.arkhip.com.br/wp-content/uploads/2017/10/Captura-de-Tela-2017-10-17-às-13.03.13.png
http://www.arkhip.com.br/wp-content/uploads/2017/10/Captura-de-Tela-2017-10-17-às-13.03.18.png