Credentials are in the PC could you advise exactly which part of the padding needs to be changed to 10px please.
Please, contact administrator for this information.
Su Flo
Participant
November 5, 2018 at 11:51
Hi Rose,
Access credentials are in the PC.
Please, contact administrator for this information.
Su Flo
Participant
November 5, 2018 at 11:47
Hi Rose,
username in the PC for you.
Please, contact administrator for this information.
Su Flo
Participant
November 5, 2018 at 11:21
Hi Rose,
Credentials in the PC for you. BR, SU.
Please, contact administrator for this information.
Su Flo
Participant
November 5, 2018 at 10:21
Thanks Rose, Have responded to the video in the PC.
Please, contact administrator for this information.
Su Flo
Participant
November 5, 2018 at 08:46
Hi Rose,
Credentials are in the PC, plus our HOME tab from the hope page has vanished, but works on the scroll.
Hope we can add the feed to the bottom today too.
BR, Su.
Please, contact administrator for this information.
Su Flo
Participant
November 2, 2018 at 19:11
Hi Rose,
Thank you for the help on this, however there is a bug/glitch as highlighted in the pc. Hope you can help. We shall leave the icon and see if we can do it ourselves later.
Best Regards, Su.
Please, contact administrator for this information.
Su Flo
Participant
November 2, 2018 at 16:49
IN the PC for you, BR, S.
Please, contact administrator for this information.
Su Flo
Participant
November 2, 2018 at 10:07
Hi Rose, Thank you for the link but its far too complicated to take all this in.
Could you confirm, where in our Theme we can find the link as in the pc?
BR, Su.
Please, contact administrator for this information.
Su Flo
Participant
November 1, 2018 at 20:26
Hi Rose,
Have added, will check as the change is not showing as yet,
Also, in addition to this we have another q in the PC.
BR, Su.
Please, contact administrator for this information.
Su Flo
Participant
November 1, 2018 at 09:02
HI Rose, Thank you. We shall monitor this and seek some extra help form the hosting providers. Also, one extra thing we have noticed, on the mobile, our main menu background is white?? the original colours have disappeared, must be something to do with the new update.
BR, SU.
Su Flo
Participant
October 31, 2018 at 16:27
Hi Rose, I have tried again and there is another screenshot in the private content. Nothing updates on our site.
Please, contact administrator for this information.
Su Flo
Participant
October 23, 2018 at 12:33
Thanks Rose 🙂 🙂 🙂
Su Flo
Participant
October 23, 2018 at 12:09
Hi Rose,
thank you. Just one very last thing that we’ve noticed. When you click on services and a menu item within services and move your mouse away, there seems to be a light pink/orange background. Can this be removed, so its all nice and tidy?
BR, SU.
Su Flo
Participant
October 22, 2018 at 10:50
Thank you Rose, much appreciated, will take a look at the mobile and if there’s any problems I’ll come back to you.
Also, just to check, when you click on services, the page jumps, is this supposed to happen? Is it possible for the main menu bar to stay where it is when someone tries to click on services?
BR, Su
Su Flo
Participant
October 22, 2018 at 10:10
Hi Rose,
Many many thanks for the help 🙂 🙂
for points 1 and 5, I have added some further details in the private content. Hope you can assist with these. BR, Su
Please, contact administrator for this information.
Su Flo
Participant
October 19, 2018 at 21:13
Hi Rose/Olga,
Having waited a few hours, its seems to be working, so now all good, we can close this ticket. Thank you. I do have a couple more small bits on the mobile home page as the fonts are too big, but will come back to you in a week or so as its not that urgent.
many thanks, Su
Su Flo
Participant
October 19, 2018 at 18:20
Hi,
No its still the same, even after rebooting and resetting the cache.
Su Flo
Participant
October 19, 2018 at 11:08
Hi Rose,
Many thanks, have added the new code, however, could you take a look in the PC please. After clearing the cache there doesn’t seem to be any change. There’s a new screenshot for you, which shows opening homepage logo on the left, and the scrolled page logo on the right. The one on the right is perfect, but the one on the left is too high.
Best Regards, Su.
Please, contact administrator for this information.
Su Flo
Participant
October 19, 2018 at 09:32
Hi Rose,
Many thanks, I have one last bit in the private content please.
BR, Su.
Please, contact administrator for this information.
Su Flo
Participant
October 18, 2018 at 16:09
Hi Rose,
Many thanks, have moved out of the media and all good, apart from two items in the PC
Please, contact administrator for this information.
Su Flo
Participant
October 18, 2018 at 12:13
Thank you Rose, Much appreciated. Bottom bit on mobile is fine, USA goes onto the next line, would be nice to sort this.
Also, on the content page we are trying to link the “mail to” and “instagram” to live URL’s. We have added but they seem to work on the mobile but not on desktop pc.
Other items:
A. Logo centralisation on mobile is not flush on opening screen or scrolling.
B. have added the coding for changes to mobile MM background and instagram icon but they are still the same, even after clearing the cache.
C. The underlining of the MM items is still occuring.
Coding as suggested has been added to the bottom of the CSS.
Hope you can assist here please.
Best Regards, Su.
Su Flo
Participant
October 17, 2018 at 12:46
Hi Rose,
Kindly checking you have received the latest replies?
Look forward to hearing from you.
BR, Su.
Su Flo
Participant
October 16, 2018 at 18:30
Hi Rose,
Whilst we await for your latest response, we have noticed the bottom right hand side of our footer in now very crunched as per the screenshot in the private content. Hope you can sort, Assume this is related to the recent coding? Best Regards, Su.
Please, contact administrator for this information.
Su Flo
Participant
October 16, 2018 at 14:06
Hi Rose,
Many thanks for helping with the centralisation, thank you. regarding the footer I a screen shot plus 3 associated small things in the PC. Hope you can help. BR, Su.
Please, contact administrator for this information.
Su Flo
Participant
October 15, 2018 at 16:47
Hi Rose,
We have the passwords in the private content.
BR, SU
Su Flo
Participant
October 12, 2018 at 18:28
Hi Rose,
Credentials are in the Private Content for you.
Best Regards, Su.
Please, contact administrator for this information.
Su Flo
Participant
October 12, 2018 at 11:14
Hi Rose,
Many thanks, have got most of them done but would like some further advise in the Private Content.
BR, Su.
Please, contact administrator for this information.
Su Flo
Participant
October 12, 2018 at 09:43
Thank you Olga,
We’re always getting issues with this plugin, which is one we have paid extra for.
I wonder if there is another currency switcher you would recommend so we don’t come across these hurdles in the future?
BR, Su.
Su Flo
Participant
October 12, 2018 at 07:51
Hi Olga,
Have you received this latest message regarding our Royal Theme support. Having looked at the invoice it seems, yes, they have charge for a new Xstore licence instead of 6 months support for Royal.
