Thank you for the detailed response, very much appreciated. Thanks.

1 We were under the impression the side filters would be readily be available as per the Xstore demo’s as opposed to having to set them up from scratch. We have tried to add an attribute but are having difficulties so hope you can help. Firstly, you can only add one attribute value in the box. Is there a way in which you can add more than one value in the value box. Second, how can we get these attributes to appear on the shopping cart page? i.e on the left hand side and under the main categories. Also, where can we find WooCommerce Layer Nav widgets (Appearance > Widgets > Shop sidebar. The filter layout for us is probably the most important feature of the shop.

2 Thank you. Excellent. Will take a look at this.

3 The category hierarchy box is ticked and still the categories appear in an A-Z format, hope you can help here.

4 There is no option in the upper top right hand side widget to add the currency convertor, could you please advise.

5 Testimonials page, we shall try something else instead, it’s taking too much time. Could you recommend a nice Xstore page we could use for Testimonials?

6 For the blog page we would like the top panel to be enabled on the page. In the demo, the top panel is missing, could you please advise. We would like to use the Centred layout.

7, 8 and 9 We have managed to upload the themes from the Import/Export Dropdown, however we cannot seem to be able to connect the templates to the pages. For example, if you look at Invest page, we would like to add “Modern Process” as the theme, however we can see it in the “parent” drop down, but there is nothing in the “Template” dropdown. Could you please advise. Will be greatly appreciated.

Alos, another thing we hope you can help with please, we notice the currency of our shopping cart has set to US Dollars. We need this to be set to £ GBP Pound Sterling, could you please advise.

Kind Regards, Su Flo.

Hi Rose, Does this help? This is what our hosting providers have said:

In Private Contents.

Hi Rose,

All FTP details are in private content section for you. Also, we’ve added the coding to the Custom CSS but the white number still disappears as you scroll down.

Many thanks.

Hi Rose,

Saying that, when you scroll down the page, the white “0” on the wishlist disappears, whilst the shopping basket one remains white.

Hi Rose,

Have checked and refreshed the browswer but we can’t seem click on anything.

Hope you can help, Su Flo.

Hi Rose,

Have updated to the latest version and all looks fine, thank you.

Hi Rose,

Yes, will try to make clear.

When you visit our site, we would like the “HOME” main menu item page to connect to the very first full-width home page screen. When you click on “HOME” the page does not go to the Font Page.

There doesn’t seem to be a dropdown option in template attributes to connect the “HOME” page to the “Home full width – Front Page”.

Hope you can advise. Hope this is clearer? Apologies. Kind Regards, Su Flo.

Hi Rose, Many thanks for the assistance, very much appreciated, thank you.

If there is anything else we shall come back to you if that’s ok.

In the meantime we shall go through the list to see which particular pages we need, also, on the very last point, you kindly mentioned to to change the “SHOW ALL” in the child theme, where exactly is this please? Also, would there be any other coding amendments we have made be affected by not making such changes in the child theme, thought we’d ask if that’s ok.

Many thanks.

Kind Regards, Su Flo.

Hi Rose,

1. Could you please advise how we can attach the lighshot to the private content section.

2. Social media icons now added to the top, however they do not open up on a separate page, how can we do this please? Also, where can we enter the SM URL’s for the footer SM Icons please.

4. Thank you. Excellent.

B. Thank you. Much appreciated.

C. We’ve added three test products as related products, however there are also other products showing. How can we restrict these to the ones that we enter as related products?

D. Thank you, will set this up, much appreciated.

1. We would like to add the Worldpay and Credit card logos at the bottom of the shopping cart page between worldwide delivery and Secure shipping, and the footer section. Also on the latest offers page, at the bottom between related products and the footer.

2. Thanks for the link to additional pages, however this looks like a generic list of pages from other themes and some from the Xstore them. What we are looking for are the demo pages as per https://www.8theme.com/demo/xstore/home-full-width/?preset=header2 i.e when you click on one of the menu items you can see the full list of pages available for each menu item, where can we access these please and how can we add any particular template pages to pages we are designing please?

Once we get these pieces sorted, we should almost be there, the only addition thing we can think of whilst we make these additions is the re-ordering/presentation of how we want category items to appear in the SHOP ONLINE page as we would like to set these up in a particular order.

Look forward to your advice. Many thanks. Kind Regards, Su Flo.

Hi Rose,

Many thanks for the detailed information. Thank you very much.

1.Excellent, thank you. We notice the shop screen is a default screen, however, how can we add a shop template similar to Catalogue or 5 Columns as per the shop templates in the Xstore demo? We would like to add Filter by Colour and Filter by Producer. Is this possible?

2. Sorted thank you, doesn’t give us the option to scroll and re-order, but we can work around that, just for the Latest Offers items.

3. Social media information is in the private content box.

4. Nice, thank you very much, very straight forward to connect,thank you. How can we specifically add a Xstore templates to some of our pages, for example in Testimonials we would like to use Portfolio classic https://www.8theme.com/demo/xstore/portfolio/?portfolio_style=classic but would like to remove the headings Show All, Photography, Print, Video and Web Design.

7. Thank you.

8. Have now added Yeost. Looks great.

9. We are speaking to Woocommerce regarding the activation of worldpay, thank you.

In addition to this, we are getting there, almost there, but have the following questions that we hope you can answer please.

A.On product pages, how can we remove the “REVIEWS (0)” section as this is not required. URL in private contents.

B.On the product page, how can we move the social media icons so they are next the Share Social. At the moment they are far away to the right. URL in private contents.

C.On the offers page, how can we set up the related products so they relate to the product being offered? URL in private contents.

D. On the latest offer page, can we change the titles, NEW ARRIVALS, FEATURED and SPECIAL? URL in private contents.

E.On the home page sliders, we’re not having any issues with the design of the sliders, however we cannot seen to make the sliders scroll from slide to slide, it wold be nice to also see how we can change the speed of the sliders too.

F. In our custom CSS in theme options, Styling, Custom CSS, on line 11, there is a yellow warning triangle with a black exclamation mark. Is this a problem?

G. When the site is complete we would like to switch the site to the real site, is this an easy process? We have installed DUPLICATOR which comes as recommended on search engines, however is there a better one you would recommend?

Finally for now, being able to upload the Xstore page templates will probably complete most of our requirements, however, there may be the odd tweaks here and there that we hope you can help with.

So far, a very big thank you for all your great support. Kind Regards, Su Flo.

Hi Rose,

Many thanks for coming back.

1. When a visitor clicks on the “SHOP ONLINE” tap we want them to go to the XSTORE shop design we intend to use for this purpose. How can we add our choosen XSTORE shop design to the “SHOP ONLINE” menu item? Hope this explains. What is the process for sending screen shots via the private content section?
2. Where exactly is “order Way” please. Can’t see it.
3. Where are the Social links elements located please.
4. Yes please, could you help us. We need to know how to firstly upload and create an XSTORE page and then connect this page to the footer menu item.
5. Sorted, Thank you.
6. Excellent, Thank you.
7. Thanks for the PDF information, however, is there the option under, say producers, for there to be a horizontal list of products without any images, just a basic list?
8. Would you recommend a particular SEO plugin?
9. Are you saying we cannot use Worldpay as our payment gateway? or do we need to instal a plug in or something.

I look forward to hearing from you soon, Kind Regards, Su.

Hi Rose, Many thanks. There are some remaining pieces we hope you can help with please.

1. Done, Excellent, Thank you.
2. Size of Font in top left nav bar has changed, how do we change the font?
3. Thank you, will take a look.

A. Done, Excellent, Thank you.
B. Done, Excellent, Thank you.
C. We’ve noticed you have split up the wording of our left bottom copyright into two sections (left and right) so they appear to be on the same line. We would like to add one straight line rather than having two sections. We might even extend this to using two full lines instead of one.
D. Will look at this, thank you.
E. Done, Excellent, Thank you.
F. Excellent, Perfect.
G. Thank you, is there a way of doing this with Constant Contact instead of Mailchimp?
H.Have looked at the breadcrumb settings but we still can’t find where we can remove the “Home” title which is appearing on every page. Original question save you scrolling up: “Now we have removed the Red X logo from the upper page banners, we notice above each central heading, i.e. ABOUT, CONTACT, COLLECTIONS the word “HOME” appears. How can we remove this please.”

Will send a new ticket for some new items shortly.

Details below for you.

Hi Rose,

Further to the above last three items from yesterday, we have the following questions we hope you can help with, this should almost be the end of the site design, then we can move onto some of the shop layouts. Your help once again is tremendously appreciated.

A. In Footer section, column 1, left side, how can we change the colour of the text to be the same as the other 3 columns?

B. In Upper Secondary Navigation section, the section with Social media icons, how can we change the hover colour so it is the same golden colour as per the social media icons at the column 4 of the footer?

C. How can we extend the lowest copyright section so the text fits into one line only?
How can we change the grey background of the copyright footer section so it reflects the rest of the site?

D. How can we add a currency drop down search in the top left secondary navbar?

E. How can we change the background colour of the top panel static block, including the text?

F. On the main menu nav bar we notice there is a larger, inconsistent gap between NEWS and ABOUT, can this gap be narrower?

G.On the home page Join our Mailing list section, how can we add the contact form as it seems to have disappeared?

H. Now we have removed the Red X logo from the upper page banners, we notice above each central heading, i.e. ABOUT, CONTACT, COLLECTIONS the word “HOME” appears. How can we remove this please.

Look forward to your help. Kind Regards.