Forum Replies Created

Viewing 18 posts - 31 through 48 (of 48 total)
  • Avatar: sophie
    sophie
    Participant
    May 31, 2016 at 14:20

    I can login to the account using the information I gave you.

    Avatar: sophie
    sophie
    Participant
    May 31, 2016 at 14:17

    you mean the password is incorrect?

    Avatar: sophie
    sophie
    Participant
    May 31, 2016 at 09:04

    Hi Eva,

    Please see below.

    Thanks,
    Sophie

    Please, contact administrator
    for this information.
    Avatar: sophie
    sophie
    Participant
    February 20, 2015 at 10:57

    I’ve just noticed, there are also two ‘place order’buttons on the checkout page… please check out my website to have a look at the problem.

    Please, contact administrator
    for this information.
    Avatar: sophie
    sophie
    Participant
    September 18, 2014 at 14:55

    Hi Robert, are you saying that it’s not possible to align the categories under clothing without having sub-items under them?

    Avatar: sophie
    sophie
    Participant
    September 18, 2014 at 10:12

    So does it mean that I have to have sub-items under each subcategory under ‘clothing’? The subcategories were aligned correctly yesterday (without having any sub-items underneath them) before we move the image up.. Is there any way to get around this?

    Avatar: sophie
    sophie
    Participant
    September 18, 2014 at 09:38

    I’ve just had a look at menus in the admin panel and change them (so they’re all at the same level), now they’re all over the place!

    Avatar: sophie
    sophie
    Participant
    September 18, 2014 at 09:35

    Hello Robert, thanks for the help! Though there’s one more thing that needs changing. All items under clothing are subcategories, but currently it’s as if dresses and leggings are the main categories under clothing, with the other ones underneath them. Could you help me fix it please?

    Thanks!

    Avatar: sophie
    sophie
    Participant
    September 17, 2014 at 15:31

    Hello Eva,

    Please find my admin login detail below. Could you please also advise if it’s save to update my wordpress to the latest version (wordpress 4.0).

    Thanks!

    Please, contact administrator
    for this information.
    Avatar: sophie
    sophie
    Participant
    September 17, 2014 at 14:36

    Hello Robert,

    I’ve just added et-col3 in the css classes for the image but I think it has only made the image slight bigger and hasn’t changed it’s position…

    The documentation doesn’t seem to say how to position images on the menu either.

    Please help!

    Avatar: sophie
    sophie
    Participant
    September 17, 2014 at 14:15

    Thanks Robert, that worked!

    I’ve added a picture to the menu (am going to add another one or two later), how can I get it (or them) to be on the right of the sub-categories rather than at the bottom? Also, can I get the two columns to be slightly closer together?

    Sophie

    Avatar: sophie
    sophie
    Participant
    September 17, 2014 at 13:59

    Hello,

    I am having a similar problem. Under ‘Clothing’ we have 10 sub-categories. I want them to be in two columns and for some reason, there is some strange indentation where it shouldn’t be. Could you please have a look for me? My website URL is in private content below.

    Thanks!
    Sophie

    Please, contact administrator
    for this information.
    Avatar: sophie
    sophie
    Participant
    July 15, 2014 at 11:47

    Hi Jack,

    I’ve set everything as you said above but some images are still longer than others on the product catalog page… When I first downloaded the template, before changing the woocommerce product image size setting and regenerating all the photos, it didn’t happen. I am using the same photos as before (didn’t touch the demo product photos except regenerating them twice).

    Also all my product image size settings are as above (and below)

    Theme Options > Product Page Layout:
    Product Images Width: 500px
    Product Images Height: 700px

    Theme Options > Single product page
    Product Thumbnails Width: 120px
    Product Thumbnails Height: 130px

    Catalog Images 150×150 px
    Single Product Image 300×300 px
    Product Thumbnails 90×90 px

    What size/ dimension should I tell the photographer to prepare the photos for so they will be completely ready to be uploaded to the website and showing up uniformly?

    Thanks again for your help.

    Avatar: sophie
    sophie
    Participant
    July 15, 2014 at 07:02

    Hello Eva,

    I think our host server was down last night. So I have three questions below.

    1. Photo dimension – Our product photos are being edited at the moment and the photographer would like to know what size and ratio he needs to cropped the pictures into for them to show up uniformly across the website.

    2. Size of thumbnail on catalog page – Please have a look at my site, in the product catalog page, the size of the catalog thumbnails are not the same… I chose hard crop already in my settings so I don’t know why some products photos are still bigger than others.

    3. Product image size setting – What’s the default setting for Legenda theme? I changed it yesterday (but have since changed it back but not sure if I remembered the default value correctly). Is the default setting the most compatible with Legenda theme? Following is my current setting

    Catalog Images 150×150 px Hard Crop?
    Single Product Image 300×300 px Hard Crop?
    Product Thumbnails 90×90 px Hard Crop? (I checked hard crop for all three)

    Thanks!

    Avatar: sophie
    sophie
    Participant
    July 14, 2014 at 13:09

    Hello Eva,

    Thank you very much for your reply, it’s really helpful! Do you provide customization service at a cost? I’d be very happy to work with you.

    Avatar: sophie
    sophie
    Participant
    July 14, 2014 at 12:43

    Hello,

    Yes I installed contact form 7 mentioned in Legenda documentation. But you might be able to see if you enter your information on the contact form, the error message appears. Please let me know if it’s possible to create a subscription form without installing a 3rd party plugin.

    Also, most websites I have visited don’t have the popup window on every page you visit, I understand that customers can check the ‘do not show this popup again’box to make it disappear but is there any way to make it only appear once when the customer lands on our website?

    Thanks and your help is much appreciated.

    Avatar: sophie
    sophie
    Participant
    July 14, 2014 at 11:25

    Hi Jack,

    Thanks for the prompt reply. Please find below my login detail.

    Thanks!

    Sophie

    Please, contact administrator
    for this information.
    Avatar: sophie
    sophie
    Participant
    July 14, 2014 at 11:23

    Hello Robert,

    Thanks for your quick reply. Please refer to below for my login detail.

    Thanks!

    Sophie

    Please, contact administrator
    for this information.
  • 1 2
    Viewing 48 results - 31 through 48 (of 48 total)
Viewing 18 posts - 31 through 48 (of 48 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.